Stephen Nelson
Milton,WI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Adept at working effectively unsupervised, and mastering new skills.
Overview
19
19
years of professional experience
Work History
Network Technician and Contract Acquisition
Litewire Internet Services
Evansville, WI
06.2007 - Current
- Configured, monitored and maintained network hardware, software and communication links.
- Performed troubleshooting activities to identify and repair equipment failures or configuration issues.
- Maintained records of repairs, upgrades, installations and other maintenance activities.
- Resolved routing, wireless and other network-related issues.
- Terminated Cat6 cable connectors and modular plugs.
- Installed wiring, cabling and devices to establish, repair and improve network operations.
Volunteer Firefighter
City of Loves Park
Loves Park, IL
05.2005 - 06.2007
- Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
- Inspected and maintained firefighting gear to ensure proper functioning.
- Participated in regular drills and training sessions to keep skills up-to-date.
- Checked hoses and breathing masks after fire calls to determine proper functionality.
- Laid hose lines and operated nozzles, pumps, hydrants and fire extinguishers.
- Observed strict safety protocols to maintain personal and coworker safety.
Elementary School Teacher
Our Lady of the Sacred Heart Academy
Rockford, IL
08.2004 - 06.2007
- Developed and implemented lesson plans to meet the needs of a diverse student population.
- Organized field trips to supplement classroom instruction.
- Maintained accurate records of student attendance and grades.
- Tutored individual students after school hours as needed.
- Supervised extracurricular activities such as clubs or sports teams.
- Arranged field trips as tool to provide students with real-world experiences.
- Invited guest speakers to classroom to excite and engage students.
Education
Bachelor of Arts - Philosophy And The Arts
Magdalen College
Warner, NH05.2003
Skills
- Preventive Maintenance
- Documentation Maintenance
- Cable Termination
- Failure Resolution
- Hardware Replacement
Timeline
Network Technician and Contract Acquisition
Litewire Internet Services
06.2007 - Current
Volunteer Firefighter
City of Loves Park
05.2005 - 06.2007
Elementary School Teacher
Our Lady of the Sacred Heart Academy
08.2004 - 06.2007
Bachelor of Arts - Philosophy And The Arts
Magdalen College
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