Dynamic General Manager with a proven track record of driving 7% annual revenue growth. Strong expertise in team leadership, customer experience, and performance optimization, ensuring operational excellence in a high-traffic environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Jimmy John's Franchise
Colorado Springs, Colorado
12.2019 - Current
Directed operations of highest-traffic store in Colorado Springs market, controlling over $1.25 million in annual revenue.
Directed operations resulting in average annual revenue growth exceeding 7% from 2022 through 2025.
Cultivated a team of 14 employees to achieve the highest standards, ensuring an optimal customer experience.
Optimized scheduling practices to ensure labor resources meet company expectations.
Delivery Driver
Louie's Pizza
Colorado Springs, Colorado
11.2018 - 04.2021
Executed timely delivery of goods while observing speed limits and traffic laws.
Assisted in training new drivers on delivery procedures and routes.
Performed thorough vehicle inspections and upheld cleanliness standards for safe operations.
Engaged with kitchen staff to facilitate prompt order preparation.
Mattress Sales Associate
Sears
Colorado Springs, Colorado
07.2016 - 03.2019
Guided customers in selecting and purchasing mattresses tailored to individual needs.
Provided detailed product knowledge about various mattress types and features.
Ensured pricing accuracy throughout the store by monitoring price tags, signs and merchandise displays.