Stephen Prescod

• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Maintained compliance with company policies, objectives, and communication goals.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
• Worked with management team to implement proper division of responsibilities.

As the shift supervisor, I am responsible for managing my team, as well as being responsible for money and bank deposits.

The lead associate for the fitting room. Main responsibilities were processing clothes in a timely manner and providing service and help to incoming customers.

Responsible for a wide array of duties, including: event staffing, catering, indexing of information in Microsoft Excel, answering phone calls, and custodial work.