Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephen Ricci

East Greenwich,Rhode Island

Summary

I have been working in Metal Finishing for over twenty five years. I have in depth experience with all facets of the business, from customer service, boiler operations, plant maintenance, employee training, production scheduling, employee relations, item quoting, and troubleshooting.

Overview

29
29
years of professional experience

Work History

General Manager

Surface Coatings LLC
Providence, RI
10.2012 - Current

Manage day to day operations of a metal finishing company. Responsibilities include:


Schedule daily work operations.

Manage waste treatment.

Take care of all customer service.

Manage all environmental responsibilities, including NBC, DEM, and EPA.

Manage all training of existing employees , also including any new hires.

Manage solution control of zinc, electroless nickel, tin, chrome, and bright nickel baths.

Manage all employee relations.





Production Manager

National Plating
Providence, RI
07.1997 - 07.2012


  • Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.

Metal Finisher

RMS Contract Finishing
Providence, RI
06.1995 - 07.1997
  • Managed day to day production
  • Improved workplace safety by maintaining clean work areas and adhering to proper safety protocols.
  • Streamlined workflow through proactively troubleshooting issues and performing routine maintenance on equipment.

Education

Bachelor of Arts - Marine Affairs

University of Rhode Island
Kingston, RI
07.1995

Skills

  • Problem Resolution
  • Operations Management
  • Efficient multi-tasker
  • Customer Relations
  • Employee Scheduling

Timeline

General Manager

Surface Coatings LLC
10.2012 - Current

Production Manager

National Plating
07.1997 - 07.2012

Metal Finisher

RMS Contract Finishing
06.1995 - 07.1997

Bachelor of Arts - Marine Affairs

University of Rhode Island
Stephen Ricci
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