Stephen Schaaf
Las Vegas
Summary
Proven Bartender with a track record of enhancing customer satisfaction and maximizing profits at Drais Nightclub. Skilled in crafting high-quality cocktails and employing suggestive selling techniques. Known for strong multitasking abilities and an outgoing personality, consistently delivering outstanding service while ensuring compliance with health and safety regulations.
Overview
17
17
years of professional experience
Work History
Bartender
Drais Nightclub
10.2016 - 11.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender
Club Paradise
05.2014 - 10.2016
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Bartender
Light Group Nightclub
04.2008 - 05.2014
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
Education
Associate of Applied Science - Business
Eastern Arizona College
Thatcher, AZ05-2017
Skills
- Outgoing Personality
- Payment Processing
- Memory retention
- Sales expertise
- Health codes compliance
- Wine and liquor knowledge
Timeline
Bartender
Drais Nightclub
10.2016 - 11.2024
Bartender
Club Paradise
05.2014 - 10.2016
Bartender
Light Group Nightclub
04.2008 - 05.2014
Associate of Applied Science - Business
Eastern Arizona College
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