Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephen Smith

South Lyon,MI

Summary

Sales Associate with extensive experience at Gardner White, specializing in customer service and product knowledge. Demonstrated conflict resolution skills and ability to enhance customer satisfaction through effective communication and tailored sales strategies. Recognized for visual merchandising expertise that drives sales and creates inviting shopping environments.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Sales Associate

Gardner White
Howell, MI
01.2015 - 06.2025
  • Assisted customers in selecting furniture and home decor products.
  • Maintained product knowledge to effectively address customer inquiries.
  • Processed sales transactions using point-of-sale systems.

Sales Associate

House Of Bedrooms
Bloomfield Hills, Michigan
06.2006 - 12.2014
  • Assisted customers in selecting furniture for their homes.
  • Maintained product knowledge to effectively address customer inquiries.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Handled customer complaints with professionalism and empathy.

Education

Psychology

Oakland Community College
Royal Oak, MI
02-1985

GED -

Oak Park
Oak Park, MI
06-1978

Skills

  • Customer service
  • Product knowledge
  • Visual merchandising
  • Problem solving
  • Effective communication
  • Conflict resolution
  • Sales strategies

Certification

  • Presidents Club member almost every year
  • Mattress expert
  • Financing specialist

Timeline

Sales Associate

Gardner White
01.2015 - 06.2025

Sales Associate

House Of Bedrooms
06.2006 - 12.2014

Psychology

Oakland Community College

GED -

Oak Park