Stephen Sparkman
Jacksonville,FL
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
2026
2026
years of professional experience
Work History
Real Estate Agent
Keller Williams Realty
01.2024 - Current
- Assisted clients in navigating property listings and market trends.
- Conducted property showings, highlighting key features and benefits to prospective buyers.
- Collaborated with mortgage brokers to streamline financing processes for clients.
- Prepared and presented market analysis reports to inform client decisions.
- Provided ongoing support and education to clients regarding real estate processes and regulations.
- Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
SERVER
Texas de Brazil
12.2022 - 12.2023
- Consistently achieved monthly sales goals and maintained a top-ranking position in wine bottle sales for an extended period.
- Maintained meticulous organization of sales promotions and skillfully executed upselling strategies to enhance product sales.
- Effectively communicated the instructions of the guests dining experience.
- Delivered memorable experiences, developing a loyal customer base that consistently sought my service.
- Collaborated with coworkers, ensuring seamless communication of customer needs to our partners behind the grill.
SERVER
North Beach Fish Camp
06.2021 - 08.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
BARTENDER AND SERVER
Omni Hotels & Resorts
01.2017 - 12.2017
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Checked guests' identification before serving alcoholic beverages.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
RETAIL SALES DEPT MANAGER
Circuit City Stores
- Contributed 4 years of dedicated service in retail sales, specializing in consumer electronics, and promoted to department manager.
- Instrumental in leading departments to win multiple national competitions for profitability and sales, showcasing adeptness in driving revenue and customer satisfaction.
- Consistently ranked as the top performer in sales, demonstrating an exceptional ability to meet and exceed targets on a daily basis.
- Played a key role in training and mentoring future sales representatives, imparting product knowledge, sales techniques, and customer service best practices to ensure team success.
Education
High School -
Sandalwood High School
Jacksonville, FLundefined
01.2024
Skills
- Customer Service
- Interpersonal Skills
- Rapid Adaptability
- Problem-Solving
- Communication Skills
- Tech Savviness
- Organization
- Attention to Detail
Timeline
Real Estate Agent
Keller Williams Realty
01.2024 - Current
SERVER
Texas de Brazil
12.2022 - 12.2023
SERVER
North Beach Fish Camp
06.2021 - 08.2022
BARTENDER AND SERVER
Omni Hotels & Resorts
01.2017 - 12.2017
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RETAIL SALES DEPT MANAGER
Circuit City Stores
High School -
Sandalwood High School