Stephen Swinford
Magnolia,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Accomplished leader with a proven track record at Sonic Automotive, adept in strategic planning and operations management.
Overview
29
29
years of professional experience
Work History
Used Vehicle Director
Sonic Automotive
Charlotte, NC
06.2016 - Current
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Owner /Operator
United Auto Auction
Pasadena, TX
08.2010 - 05.2016
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
General Manager
Adesa Auto Auction
Houston, TX
06.2007 - 02.2010
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Used Vehicle Director
Sonic Automotive
Charlotte, NC
11.2005 - 05.2007
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
District Manager of Acquisitions / Buying
Auto Nation USA
Stafford, TX
02.1995 - 08.2005
- Supervised 9 locations to enforce high-quality standards of operation.
Education
Tx Auctioneer License #13867
Worldwide Auctioneers
05.1999
University Texas Arlington
Arlington, TX1995
O. Comeaux High School
Lafayette, LA1988
Skills
- Strategic Planning
- Operations Management
- Team Management
- Business Development
- Sales management
- Process Improvements
- Customer Service
Timeline
Used Vehicle Director
Sonic Automotive
06.2016 - Current
Owner /Operator
United Auto Auction
08.2010 - 05.2016
General Manager
Adesa Auto Auction
06.2007 - 02.2010
Used Vehicle Director
Sonic Automotive
11.2005 - 05.2007
District Manager of Acquisitions / Buying
Auto Nation USA
02.1995 - 08.2005
Tx Auctioneer License #13867
Worldwide Auctioneers
University Texas Arlington
O. Comeaux High School