Stephen W. Malone
Leesburg,FL
Summary
Dynamic individual with proven track record in team building and natural ability to navigate challenges. Strong problem-solving skills and proactive approach to tackling new tasks. Recognized for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and driving organizational goals forward.
Overview
19
19
years of professional experience
Work History
Driver
FedEx Ground
11.2024 - Current
- Delivered 150 plus packages daily
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Management
FedEx Ground
03.2019 - 11.2024
- Managed 5-7 drivers who delivered over 1000 packages daily
- Coordinated appointment scheduling and calendar management for Drivers, optimizing time management and productivity within the team.
- Mentored junior team members on effective project management techniques specific to the field of environmental management.
- Streamlined account management processes for better organization and time management.
- Notified management of potential concerns and solutions.
- Performed general office administration and management functions.
- Demonstrated conflict management skills while supervising employees.
Driver
FedEx:Ground
08.2016 - 03.2019
- Delivered 150-175 packages daily while navigating the city streets
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Prepared Foods Team Member/Line Cook
Whole Foods Market
04.2011 - 08.2016
- Adhere to all responsibilities of department, including health/food inspections
- Deliver outstanding customer service in a fast-paced environment while focusing on multiple tasks at once
- Recording accurate temperature logs and following necessary food safety procedures
- Excelling in each task appointed by management and expanding my knowledge of the prepared foods department at Whole Foods Market
Shift Manager
Firehouse Subs
06.2009 - 03.2011
- Responsible for a crew of 5-7 team members
- Maintain the restaurant while delivering excellent customer service to every guest
- Manage money and store cleanliness
- Accomplish all extra tasks set forth by the General Manager
Slicer
Firehouse Subs
02.2008 - 06.2009
- Slice all meat according to store’s prep list
- Keep all weights in line to meet food cost requirements for the store
- Follow guidelines for food safety while handling perishable products
- Clean and sharpen slicer
Team Member
Firehouse Subs
08.2006 - 02.2008
- Communicate with management and fellow team members using a professional, positive attitude
- Taking/prepping all orders properly
- Handling/counting money during each shift
- Assisting guests with all needs
- Maintain a clean and organized restaurant according to company guidelines
- Stocking the restaurant in an efficient and organized manner
- Handle all guest relations professionally
- Food preparation as directed by management
Education
High School Diploma -
H. B. Plant High School
05.2009
St. Petersburg College -
St. Petersburg College
01.2014
Skills
- Time management
- Customer service
- Problem-solving
- Relationship building
- Communication
- Conflict Resolution
- Decision Making
- Coaching
Timeline
Driver
FedEx Ground
11.2024 - Current
Management
FedEx Ground
03.2019 - 11.2024
Driver
FedEx:Ground
08.2016 - 03.2019
Prepared Foods Team Member/Line Cook
Whole Foods Market
04.2011 - 08.2016
Shift Manager
Firehouse Subs
06.2009 - 03.2011
Slicer
Firehouse Subs
02.2008 - 06.2009
Team Member
Firehouse Subs
08.2006 - 02.2008
St. Petersburg College -
St. Petersburg College
High School Diploma -
H. B. Plant High School
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