Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Stephen B. Johnson

Stephen B. Johnson

National Account Manager
Ambler,PA

Summary

Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 34 years of experience in fast-paced sales environments.

Overview

30
30
years of professional experience
5
5
years of post-secondary education

Work History

National Account Manager

Aetna
Philadelphia, PA
03.2022 - 07.2023

Aetna is an industry leader in Electrical Services, Electrical Vehicle Charging Stations, IoT and Controls, Lighting Upgrades and Sign/Outdoor Lighting.

  • Responsible for national account sales, managing key accounts, developing leads and quote-contract process for all of the United States
  • Identified profitable business leads and built pipeline of prospective customers.
  • Opened new national account customers across 12 markets and increased product sales to over $500,000.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Gained 42 new customers and delivered $546,000 in account revenue by overseeing new account sales.
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction.
  • Improved profit opportunities by cultivating expansion of existing customer base and generating new accounts.

Regional Account Manager

Aetna Corp
Philadelphia, PA
11.2021 - 03.2022

Aetna is an industry leader in Electrical Services, EV Charging Stations, IoT and Controls, Lighting Upgrades and Sign/Outdoor Lighting.

  • Generated leads through networking, cold calls and industry connections.
  • Liaised between parent company and independent distributors.
  • Utilized customer relationship management systems to document client interactions.
  • Quoted prices, credit terms and other bid specifications.
  • Contributed to event marketing, sales and brand promotion.
  • Monitored service after sale and implemented quick and effective problem resolutions.
  • I take pride in helping our clients maintain their properties by always being there to provide answers and solutions.
  • Designed and organized product packages for presentations and sold to 16 new clients.

National Account Manager

WG Security Products Inc
Philadelphia, PA
10.2018 - 10.2021
  • Responsible for national account sales, managing key accounts, developing leads and quote-contract processes for National Account Division.
  • Focused on sales of security solutions to national and large regional accounts, concentrating on sales of WG products and services
  • Zero-dollar account base have grown business to $500,000 in new sales
  • Converted 12 Sales leads into customers with total revenue of $149,000.
  • Worked with customers and company engineers to develop innovative loss prevention solutions
  • Educate major retailers on WG products and services and work toward converting them to customers.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Identified profitable business leads and built pipeline of prospective customers.

Regional Sales Director

Se-Kure Controls
Philadelphia, PA
03.2015 - 09.2018

Is a manufacturer and distributor of mechanical and electronic anti-shoplifting devices and convex mirrors and domes

  • Identified new product opportunities and target customers.
  • Coordinated full sales operations within assigned region.
  • Established 37 new accounts worth over $330,000 annually.
  • Created regional sales plans and quotas.

National Account Manager

Diebold Nixdorf
Philadelphia, PA
09.2014 - 03.2015
  • Responsible for lead generation, sales/account management, and quote-contract processes for Commercial Electronic Security solutions division.
  • Successfully developed and installed internal and external security programs at Destination Maternity’s new warehouse in Burlington, New Jersey.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Opened new national account customers across Philadelphia market and increased product sales to over $350,000.

National Account Manager

Vector Security
Philadelphia, PA
04.2010 - 09.2014
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Identified profitable business leads and built pipeline of prospective customers.
  • Provided product demonstrations to share features, answer questions and overcome concerns.
  • Brought lapsed accounts back to active status and providing additional revenue.
  • Brought in 27 new customers generating over $500,000 in new revenue

National Account Sales

ADT
Philadelphia, PA
07.2008 - 01.2010
  • Maintained and organized customer database of over 75 clients nationwide.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Negotiated prices, terms of sales and service agreements.

Sales Representative

ADT/Sensormatic
Philadelphia, PA
06.1993 - 08.2008
  • Set up and developed new territory in Philadelphia, New Jersey, and Delaware regions
  • Achieved 140% growing in assigned account responsibility from $90,000- $230,000 in 2000.
  • 13 years at ADT/Sensormatic brought in over 300 new accounts.
  • 100% club achieved 13 times in 13 years.

Education

Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies

West Chester University of Pennsylvania
West Chester, PA
09.1982 - 05.1987

High School Diploma -

LaSalle College High School
Cheltenham, PA

Skills

Solution selling

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Accomplishments

  • Achieved 100% or more of my sales quota 20 years during my sales career.

Timeline

National Account Manager

Aetna
03.2022 - 07.2023

Regional Account Manager

Aetna Corp
11.2021 - 03.2022

National Account Manager

WG Security Products Inc
10.2018 - 10.2021

Regional Sales Director

Se-Kure Controls
03.2015 - 09.2018

National Account Manager

Diebold Nixdorf
09.2014 - 03.2015

National Account Manager

Vector Security
04.2010 - 09.2014

National Account Sales

ADT
07.2008 - 01.2010

Sales Representative

ADT/Sensormatic
06.1993 - 08.2008

Bachelor of Arts - Liberal Arts and Sciences/Liberal Studies

West Chester University of Pennsylvania
09.1982 - 05.1987

High School Diploma -

LaSalle College High School
Stephen B. JohnsonNational Account Manager