Stephenie McCann
Painter/Aircaft Restoration
West Haven,UT
Summary
Efficient Painter dedicated to timely completion of military plane painting projects. Volunteer dedicated to hardworking painting emphasizing safety, professionalism and museum customer satisfaction.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Customer Service Representative
Home Depot
Ogden, UT
02.2020 - Current
- Salary: $17.60/hour Supervisor: Cameron Rees (801) 334-3801 Hours Per Week: 40.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Recommended a variety of producs to customers, thoroughly explaining details.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Certified Personal Fitness Trainer
EOS Fitness
Ogden, UT
08.2019 - 02.2020
- Salary: $17/hour Supervisor: Kadden Smith (801) 399-5861 Hours Per Week: 15.
- Develop personal training for clients including safe workout techniques and nutrition plans.
- Communicate, encourage, and modify personal plans to fit the needs of the individual.
- Design and execute new fitness programs for individual and group classes.
- Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
- Developed, planned and led personal training sessions as well as well-known specialty fitness programs.
- Monitored proper execution and form of clients and adjusted positions to improve results and safety.
- Promoted safe and interactive environment for club clients and members.
- Cultivated positive relationships with participants by interacting with group during fitness classes.
- Designed specific workout systems for individual clients based on performance ability.
Cashier
Lowe’s Home Improvement
Layton, UT
11.2014 - 01.2016
- Salary: $10.5/hour Supervisor: Heather Morrisey (801) 776-4447 Hours Per Week: 20.
- Provided customer service by greeting, directing, and completing sales transactions.
- Conducted audits and maintained a balanced register.
- Trained new cashiers on policies, procedures, and point of sale software.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Checked prices for customers and processed items sold by scanning barcodes.
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Customer Service Agent
QuickFlight
Ogden, UT
09.2012 - 12.2015
- Salary: $10.50/hour Supervisor: William Denslow (801) 629-8251 Hours Per Week: 10.
- SIDA security clearance and Ground Security Coordination certified.
- Verified passenger’s identification and boarding documents to the aircraft manifest.
- Reserved flights, printed tickets, passenger safety checks, and assisted with boarding procedures.
- Assisted with marshalling the aircraft to the proper gate.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Enhanced productivity by staying on top of call scripts and maintaining control over direction of conversations.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Demonstrated high attention to detail, organization, and ability to manage multiple tasks and projects simultaneously.
Painter/Aircraft Restoratio
Hill Air Force Base Museum
Roy, UT
11.2005 - 05.2006
- Coordinated new paint coats with either original manufacturer color specifications or current conditions.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Met exacting tolerances when sanding and sealing final finishes.
- Optimized paint adhesion with proper primer application.
- Organized safe and compliant disposal of hazardous materials to protect team members and local environment from damage.
- Painted surfaces using brushes, spray guns and paint rollers.
- Applied putty, wood filler, spackling and caulks to prep uneven surfaces and fill in holes.
- Prepared surfaces and surrounding areas for painting using sandpaper, tape and other materials.
Education
High School Diploma - General Studies
Two Rivers High School
Ogden, UT 08.2003 - 05.2006
Skills
Sales expertise
Complaint resolution
Order fulfillment
High-end residential work
Respirator use
Paint mixing
Safety awareness
Scheduling
Team Player
Clerical
Microsoft Office
Written Communication
Sanding and servicing
Color coordination
Additional Information
- Veterans’ Preference: None Highest Grade: N/A Contact Current Employer: Yes AVAILABILITY Job Type: Permanent Work Schedule: Full Time DESIRED LOCATIONS , US-UT-Ogden, Weber County
Timeline
Customer Service Representative
Home Depot
02.2020 - Current
Certified Personal Fitness Trainer
EOS Fitness
08.2019 - 02.2020
Cashier
Lowe’s Home Improvement
11.2014 - 01.2016
Customer Service Agent
QuickFlight
09.2012 - 12.2015
Painter/Aircraft Restoratio
Hill Air Force Base Museum
11.2005 - 05.2006
High School Diploma - General Studies
Two Rivers High School
08.2003 - 05.2006