Highly motivated and autonomous Home Health Quality Leader with great organizational and performance improvement skills. Customer service master, efficient problem solver, and skillful coach and mentor of Rehabilitation Professionals. Experienced Home Health Physical Therapy case manager. Experience in implementing the DMAIC Lean Six Sigma process improvement methodology on large scale, system wide projects. Provides concrete positive change and solutions. Clinical Rehabilitation operations expert.
-Clinical Leader of all the PT,OT,and SLP for 5 AdventHealth home health agencies in South West Florida.
-Responsible for increase in Therapy productivity and documentation completion for the division.
-Field and Office trainer for the Rehabilitation department.
-Involved with divisional strategy and business development.
· Directly responsible for operations and management of all Home Care Rehabilitative services provided by SHCS in Va Beach, Norfolk, Suffolk, and North Carolina branches
· Manage staff of 90+ direct reports
· I also provided Physical Therapy services in patients' homes
· Creation and management of multi rehabilitation practices to include the Eastern Shore of Virginia
· Performed Onsite Industrial Rehabilitation at Tyson Foods
· Communicated with Physicians and other health professionals to effectively meet the patients' healthcare needs
· Hired Staff and Delegated responsibilities as needed
· Responsible for overall company well being