Dynamic Shift Supervisor at Linell Corporation DBA Arby's, skilled in cash handling and staff management. Enhanced team productivity through effective scheduling and training, leading to improved customer satisfaction. Proven ability to resolve conflicts and enforce policies, fostering a motivated and efficient work environment. Committed to operational excellence and safety awareness.
Work History
Shift Supervisor
Linell Corporation DBA Arbys
Assisted team in daily operations, ensuring smooth workflow and productivity.
Learned safety protocols and maintained cleanliness in work environment.
Supported inventory management by organizing supplies and stock levels.
Collaborated with staff to optimize shift schedules and resource allocation.
Monitored equipment functionality, reporting issues for timely maintenance.
Provided training to new employees on operational procedures and safety measures.
Responded to customer inquiries, enhancing service quality and satisfaction.
Contributed to team meetings, sharing insights for process improvement initiatives.
Trained new employees and delegated daily tasks and responsibilities.
Completed store opening and closing procedures and balanced tills.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Helped store management meet standards of service and quality in daily operations.
Enforced company policies and regulations with employees.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
Associate of Science - Business/ Sales And Marketing
Ohio Business College
Sandusky, OH
06.2013
Skills
Cash handling
Employee training
Workplace safety
Staff management
Customer-oriented
Training and mentoring
Cash handling expertise
Staff motivation
Inventory control and record keeping
Staff development
Operations management
Safety awareness
Conflict resolution techniques
Schedule management
Inventory control
Policy enforcement
Scheduling coordination
Sales monitoring
Team leadership
Problem-solving
Team supervision
Timeline
Shift Supervisor
Linell Corporation DBA Arbys
Associate of Science - Business/ Sales And Marketing