Stephon Taylor
San Jose,CA
Summary
Compassionate Case Manager experienced in [Type] environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
29
29
years of professional experience
Work History
Case Manager
Ujima Adult & Family Services
08.2012 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Restaurant Floor Manager
San Jose Country Club
05.1995 - 02.2012
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
Education
Associate of Arts - Accounting
Heald Business College
San Jose, CA06.1986
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
Case Manager
Ujima Adult & Family Services
08.2012 - Current
Restaurant Floor Manager
San Jose Country Club
05.1995 - 02.2012
Associate of Arts - Accounting
Heald Business College
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