Sterlin M. Lash
City of Amarillo Animal Management & Welfare
Amarillo,TX
1
Language
1
Certification
9
years of professional experience
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Work History
Rescue Manager
7 Months- Manage daily operations of the Rescue, Adoption, and Intake departments while supervising staff and coordinating interdepartmental workflow.
- Develop and maintain partnerships with local, regional, and national rescue organizations to maximize live-release outcomes.
- Coordinate placement of medical, behavioral, and special-needs animals through rescue organizations.
- Oversee daily intake procedures, including vaccinations, microchipping, documentation, kennel assignments, and animal processing.
- Conducted behavioral evaluations, dog testing, and adopter meet-and-greets to enhance adoptability and ensure successful placements.
- Photograph adoptable animals and create engaging kennel card biographies, animal profiles, and marketing materials to increase adoptions and rescue placements.
- Assist with community vaccine, microchip, and spay/neuter clinics.
- Prepared detailed reports and statistical analyses on shelter operations, informing strategies for intake, adoptions, rescue placements, euthanasia, and live-release outcomes.
- Analyzed shelter data to identify trends, supporting leadership in making informed operational decisions.
- Analyze shelter data to identify trends and assist leadership with operational decisions.
Adoption Coordinator
1 Year 6 Months- Coordinated community adoption events and outreach opportunities to increase adoptions.
- Coordinated community adoption events and outreach efforts, resulting in increased adoption rates.
- Managed high-volume adoption and intake paperwork, ensuring accurate records and streamlined processes.
- Established and nurtured relationships with adopters, rescue organizations, local businesses, and community partners to enhance collaboration.
- Created adoption profiles, kennel card biographies, and marketing materials while photographing adoptable animals.
- Conducted behavioral assessments, dog testing, and adopter meet-and-greets to determine successful placements.
- Worked with behavioral animals using positive reinforcement to improve adoptability.
Adoption Specialist
1 Year 2 Months- Counseled adopters, matching families with suitable pets to ensure successful placements.
- Evaluated behavioral animals to assess adoptability, guiding placement decisions.
- Conducted behavioral assessments, dog testing, and adopter meet-and-greets.
- Assisted with adoption events and collaborated with Rescue, Intake, Medical, and Kennel staff to improve positive outcomes.
- Worked with dogs on obedience, leash manners, confidence building, and socialization using positive reinforcement.
- Assisted with adoption events, collaborating with Rescue, Intake, Medical, and Kennel staff to enhance adoption success.
Intake Specialist
6 Months- Processed high-volume animal intake in semi-open shelter, managing 25–58 animals daily to ensure prompt and compassionate care.
- Processed owner surrenders, stray animals, and animal reclaims while providing excellent customer service.
- Assisted with owner-requested euthanasia procedures, providing support and comfort to pet owners while adhering to ethical standards.
- Maintained accurate data entry, records, and compliance with biosecurity and PPE protocols.
- Maintained accurate data entry and records, ensuring compliance with biosecurity and PPE protocols to safeguard animal and staff health.
- Assisted with owner-requested euthanasia procedures alongside properly euthanasia-certified personnel.
Animal Care Worker
2 Months- Provided daily care including feeding, watering, kennel cleaning, enrichment, and monitoring animal health.
- Implemented strict biosecurity protocols and PPE requirements to safeguard animal health.
- Worked on minor behavioral issues through enrichment and positive interaction.
- Monitored animals for illness, injury, and behavioral concerns, ensuring timely reporting for prompt care.
- Maintained kennel sanitation while meeting strict daily deadlines.
- Performed minor kennel repairs and maintained facility cleanliness.
- Assisted with humane euthanasia procedures alongside properly euthanasia-certified personnel.
- Assisted with various shelter operations to ensure smooth daily functioning.
Carpet Cleaning Technician
1 Year 2 Months- Cleaned and disinfected carpet, tile, and flooring in occupied and vacant homes, apartment complexes, rental properties, and commercial buildings.
- Executed minor restoration and assisted in installing carpet, tile, and plank flooring to enhance property aesthetics and functionality.
- Adhered to health, safety, and sanitation procedures to ensure safe environments for occupants and coworkers.
- Facilitated professional communication with homeowners, apartment managers, and business owners to deliver exceptional customer service.
Catering Staff
1 Year- Coordinated catering operations, food preparation, event setup, and customer service for large-scale events.
- Coordinated catering setups and breakdowns for various events, ensuring timely execution and guest satisfaction.
- Trained and mentored new catering staff on service protocols and food safety standards.
- Managed inventory of supplies and equipment, optimizing resource usage during high-demand periods.
Education
Associate of General Studies - Plant Science
High School Diploma
Skills
Shelter operations
Behavior assessment
Animal placement decisions
Community outreach
Shelter data analysis
Operational planning
Public speaking
Community engagement
Conflict resolution
Phone communication and professional correspondence
Certification
- Associate of General Studies – Plant Science
- Tier I Machining & Welding Certificate – Amarillo College
- NIMS Certified Machined Part
- FFA Member
LANGUAGES
English
Timeline
Rescue Manager
City of Amarillo Animal Management & Welfare
01.2026 - CurrentRead More
Adoption Coordinator
City of Amarillo Animal Management & Welfare
07.2024 - 01.2026Read More
Adoption Specialist
City of Amarillo Animal Management & Welfare
05.2023 - 07.2024Read More
Intake Specialist
City of Amarillo Animal Management & Welfare
11.2022 - 05.2023Read More
Animal Care Worker
City of Amarillo Animal Management & Welfare
09.2022 - 11.2022Read More
Carpet Cleaning Technician
SteamKing of Amarillo
06.2021 - 08.2022Read More
Catering Staff
Joe Daddy's
01.2018 - 01.2019Read More
Caprock High School
High School Diploma
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Amarillo College
Associate of General Studies from Plant Science
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