Sterling Gilliard
Thomasville,GA
Summary
Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. .
Overview
4
4
years of professional experience
1
1
Certification
Work History
Design Consultant
Turners Fine Furniture
11.2022 - Current
- Analyzed feedback from customers and staff to refine design concepts.
- Participated in furniture selection and documentation of specifications.
Licensed Insurance Agent
Georgia Farm Bureau
06.2021 - 09.2022
- Offered policy guidance and management to promote asset protection.
- Delivered individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Serviced existing portfolios, assisting members with coverage questions and accurately processing policy endorsements.
- Prepared proposals and conducted closing interviews to sell insurance products.
Licensed Insurance Agent
Insurance Express
05.2020 - 06.2021
- Pursued continued professional development through insurance workshops, course and webinars.
- Explained different options to prospective clients, encouraging sale of insurance policies that best fit needs.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Researched insurance plans to find good options for clients' needs.
Physical Therapist Technician
Regional Therapy Services
08.2019 - 05.2020
- Set up equipment and gear for physical therapy appointments according to treatment plans.
- Assisted patients during physical therapy procedures to restore function and reduce pain.
- Supported patients in physical therapy procedures to restore function and decrease pain.
Education
Some College (No Degree) - Business Management
Southern Regional Technical College
Thomasville, GASkills
- Service-Oriented
- Critical Thinking
- Relationship Building
- Customer Service
- Efficient and Detail-Oriented
- Great Attention to Detail
- Teamwork Skills
- Client Satisfaction
Certification
- Property and Casualty License - 2021
- Health and Life License - 2021
Timeline
Design Consultant
Turners Fine Furniture
11.2022 - Current
Licensed Insurance Agent
Georgia Farm Bureau
06.2021 - 09.2022
Licensed Insurance Agent
Insurance Express
05.2020 - 06.2021
Physical Therapist Technician
Regional Therapy Services
08.2019 - 05.2020
Some College (No Degree) - Business Management
Southern Regional Technical College
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