STERLING A. GREEN II

Dedicated and result-driven professional seeking a challenging career with a progressive organization that provides an opportunity to grow and capitalize on my technical skills and abilities in the field of IT. Passionate about working in a collaborative environment and developing long-term relationships with clients . Moderate knowledge of resolving technical issues, and accelerated resolution for end-users. Adept at prioritizing tasks, identifying opportunities, and providing timely resolutions. Quick to learn and master new technology; equally successful in both team and self-directed settings; proficient in a range of computer systems, software, tools, and testing methodologies. AREA OF EXPERTISE Problem solving capabilities, strong analytical skills, flexible and able to handle multiple initiatives concurrently. Willing and able to build knowledge of organization, processes, and end-users. Strong customer service focus, positive attitude, and possess a sense of urgency. Exercises good judgment and sound decision-making. Solid time management skills and ability to handle deadlines. Excellent oral and written communication skills, analysis and problem solving skills as well as excellent time management skills. Ability to deliver quality presentations to customers and stakeholders, including the management team.