Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
cooking, Dance,Exercise,Drawing
Languages
Timeline
Generic

Stessy Jean Baptiste

Everett,Massachusetts

Summary

Proven expertise in exceptional customer service and clear communication, honed at Family Business and as a trusted Babysitter for Neighborhood Clients. Demonstrated ability to resolve complaints with professionalism, ensuring customer satisfaction. Skilled in maintaining hygiene standards and prioritizing service, contributing to significant performance improvements.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Food Server

Family Business
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.

Babysitter

Neighborhood Clients
03.2019 - 01.2020

Kind, calm, and mature person committed to ensuring child's welfare and wellness through fun educational activities to boost mental and physical growth in a pleasant atmosphere.

Education

Medical Assisting

Everett High School
Everett, MA
05.2025

Skills

  • Handling Complaints
  • Clear Communication
  • Professional Appearance
  • Supply Restocking
  • Performance Improvement
  • Service prioritization
  • Exceptional customer service

Accomplishments

  • Achieved customer service through effectively helping with customers.

Certification

  • Certified Bleeding control Basic, MEDscience Harvard Medical School - spring 2024
  • CPR certified

cooking, Dance,Exercise,Drawing

When I'm not working or studying, I really enjoy cooking. I love creating recipes using everyday ingredient, Dance offers more than just physical activity,it's a holistic experience that can positively impact various aspects of life. Exercise help me be active and be healthy,Drawing help me stimulate my brain and imagination which can lead to new ideas and creative problem-solving. 

Languages

English
Professional Working
French
Limited Working
Haitian Creole
Native or Bilingual

Timeline

Babysitter

Neighborhood Clients
03.2019 - 01.2020

Restaurant Food Server

Family Business

Medical Assisting

Everett High School
Stessy Jean Baptiste