Dynamic and customer-focused professional with experience at Urban Egg, A Daytime Eatery. Proven ability to enhance guest satisfaction through effective communication and multitasking. Skilled in managing high-pressure situations while maintaining cleanliness and organization. Adaptable team player with a strong commitment to service excellence and brand awareness.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Host
Urban Egg, A Daytime Eatery
Colorado Springs, CO
09.2024 - Current
Greeted and seated guests, ensuring a welcoming atmosphere for all patrons.
Managed waitlist efficiently, optimizing table turnover during peak hours.
Maintained cleanliness and organization of front-of-house areas to uphold restaurant standards.
Handled guest inquiries and concerns promptly, fostering positive relationships with customers.
Coordinated with kitchen and serving staff to enhance guest experience and service flow.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Busser
Salsa Brava Mexican Grill
Colorado Springs, CO
09.2024 - Current
Cleared and set tables efficiently to maintain optimal dining conditions.
Assisted servers in delivering food and beverages, enhancing guest satisfaction.
Implemented improved cleaning processes, reducing turnaround time between seatings.
Reset and cleaned tables quickly to prepare for new customers.
Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Style Specialist
Target
Colorado Springs, CO
11.2025 - 02.2026
Maintained visual merchandising standards to present products effectively.
Assisted customers with styling choices to enhance their shopping experience.
Collaborated with team members to ensure product availability and organization.
Supported inventory management processes through accurate stock assessments.
Adapted quickly to changing fashion trends and store initiatives.