Hi, I’m
Steve L. Brown
Sherwood,AR
Summary
Motivated and detail-oriented healthcare administration professional with 7 years of experience in managing and supporting administrative functions in the medical industry. Actively working as an internship as a Junior System Administrator/IT Specialist to utilize technical skills, industry knowledge, and passion for healthcare administration and information technology.
Highly interested in the Cybersecurity (InfoSec) field and currently doing course work and home labs.
Overview
8
years of professional experience
Work History
Air Force
Junior System Administrator /Computer Technician Assistant
07.2023 - Current
Job overview
- Assisting several Senior System Administrators and Computer Assistants with management and maintenance of computer systems and networks.
- Troubleshoots hardware and software issues, providing swift resolutions to ensure uninterrupted system operations.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
19th Medical Group (Air Force)
Healthcare Administration Specialist
03.2018 - 06.2023
Job overview
- Collaborated with several healthcare providers and healthcare professionals, to optimize operational efficiency and enhance patient care for Little Rock Air Force Base's 6000 active-duty members.
- Maintained personnel records and updated internal databases to support document management.
- Entered and maintained departmental records in MHS Genesis database.
- Trained approximately 30+ personnel over 7 years, showing proven skills in leadership.
Forrest General Hospital
Certified Nursing Assistant
12.2015 - 12.2016
Job overview
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Supported needs of 12+ residents per week, under partial hospitalization for post-op surgeries.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
Western Governors UniversitySalt Lake City, UT
Bachelor of Science from Cybersecurity And Information Assurance
03.2025
University Overview
- Relevant Coursework:
- CompTIA Security+ CE
- Google IT Support Professional Certificate
- Project Management
- Introduction to Python and Java Programming
- Data Management
Skills
- Proficient in healthcare administration software, such as electronic medical records (EMR), MHS Genesis health system and EPIC health systems
- System Administration: Active Directory, Windows Server, Splunk, BOMGAR, PowerShell
- Strong knowledge of HIPAA regulations and medical privacy laws
- Excellent problem-solving and analytical skills with great keen attention to detail
- System Backup
- Security Operation Monitoring
- Virus and Malware Prevention
IT and Healthcare Administration Skills:
- Effective communication and interpersonal skills
- Administration and Reporting
- Time management and organizational abilities
- Schedule Management
- Volunteer Local Healthcare Clinics, Little Rock, AR [2018-2021]
- Little Rock, AR Food Bank [2018-Present]
Community Involvement:
Timeline
Junior System Administrator /Computer Technician Assistant
Air Force
07.2023 - Current
Healthcare Administration Specialist
19th Medical Group (Air Force)
03.2018 - 06.2023
Certified Nursing Assistant
Forrest General Hospital
12.2015 - 12.2016
Western Governors University
Bachelor of Science from Cybersecurity And Information Assurance
Artist
I am a self-motivated and self-taught artist. Passionate for painting, sketching, and graphic designs. Currently working on a startup business from home, selling designed products and requested creations.
Artist
I am a self-motivated and self-taught artist. Passionate for painting, sketching, and graphic designs. Currently working on a startup business from home, selling designed products and requested creations.
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