Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steve Diaz

Chicago,IL

Summary

Proven leader and quick learner, adept in team management and workplace safety, honed across roles from CVS Pharmacy to self-employment. Excelled in enhancing operational efficiency and customer satisfaction, achieving significant loyalty through strong communication and heavy lifting proficiency. Skilled in fostering safe, efficient work environments, demonstrating exceptional adaptability and time management.

Overview

3
3
years of professional experience

Work History

Shift Leader in Training

CVS Pharmacy
03.2023 - Current
  • Promoted excellent customer service among team members, resulting in increased customer satisfaction ratings.
  • Managed inventory levels with accurate record-keeping and timely ordering, reducing waste and optimizing stock levels.
  • Resolved conflicts among employees professionally and efficiently, maintaining a harmonious work environment.
  • Continuously sought opportunities for personal growth and development within the role, attending relevant training sessions or workshops to enhance leadership skills and industry knowledge.
  • Collaborated with other shift leaders to identify areas for improvement and implement necessary changes for better operational efficiency.

Barber

Self-employeed
01.2023 - Current
  • Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
  • Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Continually honed personal barbering techniques to deliver consistent quality across all services provided to clients.
  • Demonstrated exceptional time management skills to accommodate multiple appointments daily while minimizing wait times for clients.

Truck Loader

UPS
10.2023 - 01.2024
  • Minimized product damage during loading, utilizing proper lifting techniques and handling equipment.
  • Sorted and properly arranged items.
  • Loaded and strapped shipments into place on trucks.
  • Maintained a safe working environment by adhering to company safety protocols and conducting regular equipment inspections.
  • Consistently met deadlines for truck departures through effective prioritization of tasks and teamwork.
  • Trained new hires on proper loading procedures, enhancing overall team performance and reducing errors.

Machine Feeder

Executive Mailing Services
05.2022 - 09.2022
  • Safeguarded equipment longevity by completing preventative maintenance tasks according to schedule.
  • Assisted in training new machine feeders, sharing best practices, and fostering a culture of continuous improvement.
  • Adhered to all safety protocols, contributing to the creation of a safe working environment for all employees.

Education

High School Diploma -

Sarah E. Goode STEM Academy
7651 S Homan Ave, Chicago, IL 60652
05-2024

Skills

  • Workplace safety
  • Quick learner
  • Heavy lifting proficiency
  • Strong communication skills
  • Team management
  • Production line efficiency
  • Time management abilities
  • Task prioritization
  • Work area sanitation
  • Adaptable work style

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Truck Loader

UPS
10.2023 - 01.2024

Shift Leader in Training

CVS Pharmacy
03.2023 - Current

Barber

Self-employeed
01.2023 - Current

Machine Feeder

Executive Mailing Services
05.2022 - 09.2022

High School Diploma -

Sarah E. Goode STEM Academy

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