Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Drake

Cedar Hill,TN

Summary

Experienced sales professional with a proven track record at Lowes Home Improvement, excelling in relationship building and territory management. Skilled in upselling and customer needs assessment, driving significant contract negotiations and enhancing client satisfaction through strategic product recommendations and effective communication.

Overview

28
28
years of professional experience

Work History

Sales Specialist

Lowes Home Improvment
Nashville, TN
01.2009 - 04.2022

Outside install sales specialist for building products. As well as MRO products. Worked with major contractors on large projects estimating cost and bidding for the projects.

  • Processed transactions accurately and efficiently, maintaining cash handling procedures.
  • Built rapport with customers and assessed needs to make product recommendations and upsell the total account.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Demonstrated product features to drive customer engagement and satisfaction.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.

Owner

Direct Nail Company
Jacksonville Florida
05.1994 - 12.2008

Directed the sales and service of pneumatic tools and equipment with related fasteners we sold in container quantities as an importer. Provided solutions to end users in southeastern United States. Represented various industrial supplies as an agent. Supplied wire rope, cordage, chain& binders, safety products to industrial accounts. Negotiated contracts for wire rope and rigging supplies. Secured a major contract with Jacksport in Jacksonville, Florida, with a one-year term and two renewal options. I sold direct nail company at the end of 2008 and move Home to Nashville to be close to family.

Education

High School Diploma -

Columbia Military Academy
Columbia, CT

Skills

Relationship building

Customer service and care

Upselling and cross selling

Cold calling

Territory management

Customer needs assessment

Product and service sales

Timeline

Sales Specialist

Lowes Home Improvment
01.2009 - 04.2022

Owner

Direct Nail Company
05.1994 - 12.2008

High School Diploma -

Columbia Military Academy
Steve Drake