Proven professional with a history at Federal Express, adept in route planning and exceptional customer service. Excelled in high-pressure environments as an Emergency Medical Technician, enhancing patient outcomes. Skilled in problem-solving and utilizing technology for efficiency, consistently delivering beyond expectations with a keen eye for detail and safety.
Overview
34
34
years of professional experience
Work History
Courier
Federal Express
01.2004 - Current
Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
Enhanced customer satisfaction through timely deliveries and professional communication with clients.
Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Followed company policies and procedures during shift.
Developed strong relationships with clients through dependable service that ensured repeat business.
Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Emergency Medical Technician
American Medical Response, AMR
01.1991 - 05.2004
Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Education
Associate of Science - MASSAGE THERAPY
NEW YORK COLLEG FOR WHOLISTIC HEALTH
Syosset, NY
07-1998
Skills
Working independently
Attention to detail
Problem-solving
Customer service
Time management
Clean driving record
Valid Driver's license
Decision-making
Route planning
Time sensitive deliveries
Heavy lifting
Package pickup and delivery
Attention to confidentiality
Loading and unloading
Handheld scanning devices
Deadline adherence
Sorting
Weather preparedness
Interests
Cooking
Learning new cooking techniques and expanding my culinary skills
Baking
Passionate about balancing physical health with mental and emotional wellness
Gym Workouts
Camping
Playing Sports
I participate in a variety of outdoor recreational activities