Steve Henderson
Mount Laurel,NJ
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Excellent research, document review and historical analysis skills. Experienced in advising individuals and institutions about authenticity issues and details of specific periods.
Determined student with Geopolitical knowledge and drive to succeed. Offers skills in written and verbal communication and multitasking.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Field Service Technician
Keystone Petroleum Equipment
Mechanicsburg, PA
04.2017 - 03.2020
- Performed preventative maintenance and repairs on a variety of equipment, including pumps, motors, valves, and other components.
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Provided technical support to customers via phone, email and in person.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Installed software applications according to customer specifications.
Aerospace Ground Equipment Craftsman
United States Air Force, USAF
Atlantic City, NJ
03.2002 - 12.2015
- Performed scheduled and unscheduled maintenance on aerospace ground equipment including towing tractors, power carts, cargo loaders, and air conditioners.
- Conducted troubleshooting of AGE systems using schematics diagrams and technical manuals.
- Repaired any issues with engines or other mechanical components on the aircrafts' AGE.
- Maintained a clean work area by adhering to safety regulations and procedures.
- Performed preventative maintenance on AGE in accordance with manufacturer's recommendations.
- Provided guidance and assistance to other technicians regarding repair processes or procedures for specific pieces of equipment.
- Maintained accurate records of all repairs performed on the aircrafts' ground support equipment.
- Researched technical data from manufacturers' manuals in order to diagnose problems with various types of ground support equipment.
- Participated in training sessions provided by manufacturers in order to gain an understanding of newly developed technologies used in aerospace ground equipment.
- Used, handled, stored and disposed of hazardous materials according to environmental standards.
- Used correct safety procedures when handling and disposing of waste materials.
Hardscaper
Self Employed Services
Sicklerville, NJ
04.1999 - 02.2002
- Organized and supervised hardscape installation projects.
- Ensured compliance with local regulations related to hardscaping activities.
- Supervised the selection and procurement of materials required for hardscape construction projects.
- Installed retaining walls, walkways, patios, driveways, and other hardscaping elements.
- Laid out design plans for customers to review.
- Provided excellent customer service through regular communication with clients throughout project timeline.
- Collaborated closely with team members to complete projects efficiently.
Education
Bachelor of Arts - History
Rowan University
Glassboro, NJ05-2024
Bachelor of Arts - American Studies
Rowan University
Glassboro, NJ05-2024
Associate of Applied Science - Aerospace Ground Equipment Technology
Community College of The Air Force
Montgomery, AL06-2014
Associate of Arts - Elementary Education
Rowan College At Gloucester County
Sewell, NJ05-2001
Skills
- Technical Analysis
- Data Collection
- Positive Attitude
- Relationship Building
- Work Order Management
- Emergency Response
Affiliations
- Avid martial artist (Brazilian jujitsu, wrestling, mma)
- Voracious reader (primary and secondary sources)
- Practitioner of yoga, breathing techniques, and meditation
- Nature enthusiast
Accomplishments
- NATO Medal in support of Operation Enduring Freedom
- Iraq Campaign Medal
- Distinguished Service Medal
- NJ/ANG Hometown Heroes Award in support of Hurricane Sandy Relief
Certification
- Universal refrigerant recovery certification
Languages
Spanish
Limited
References
References available upon request.
Timeline
Field Service Technician
Keystone Petroleum Equipment
04.2017 - 03.2020
Aerospace Ground Equipment Craftsman
United States Air Force, USAF
03.2002 - 12.2015
Hardscaper
Self Employed Services
04.1999 - 02.2002
Bachelor of Arts - History
Rowan University
Bachelor of Arts - American Studies
Rowan University
Associate of Applied Science - Aerospace Ground Equipment Technology
Community College of The Air Force
Associate of Arts - Elementary Education
Rowan College At Gloucester County
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