Summary
Overview
Work History
Education
Skills
Timeline
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STEVE JOHNSON

WEST JEFFERSON,NC

Summary

Dynamic small business owner with a proven track record at Steve Johnson Auto World Inc. Skilled in customer relations and relationship building, I enhanced client satisfaction and loyalty through exceptional service. Successfully managed financial operations and led a high-performing team, driving significant growth through strategic planning and effective communication.

Overview

23
23
years of professional experience

Work History

OWNER

Steve Johnson Auto World Inc.
06.2002 - Current
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.

Education

Finance

Appalachian State University
Boone, NC

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Clear and concise communication

Timeline

OWNER

Steve Johnson Auto World Inc.
06.2002 - Current

Finance

Appalachian State University
STEVE JOHNSON