Dynamic small business owner with a proven track record at Steve Johnson Auto World Inc. Skilled in customer relations and relationship building, I enhanced client satisfaction and loyalty through exceptional service. Successfully managed financial operations and led a high-performing team, driving significant growth through strategic planning and effective communication.
Overview
23
23
years of professional experience
Work History
OWNER
Steve Johnson Auto World Inc.
06.2002 - Current
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.