Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Steve Luna

Mission Viejo,CA

Summary

Proven leader in sales and project management, adept at scope management and fostering client relationships, significantly enhanced operational efficiencies at Teserra Outdoors. Skilled in project planning and scheduling, my strategic approach and innovative solutions led to surpassing client expectations and securing repeat business, showcasing a blend of hard and soft skills critical for driving success.

Overview

34
34
years of professional experience

Work History

Sales / Senior Project Manager

Teserra Outdoors
08.2020 - Current
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Analyzed project performance data to identify areas of improvement.

Sales / Project Manager

Real Building
12.2018 - 07.2020
  • Conducted comprehensive market research, informing strategic decision-making in product development and marketing efforts.
  • Established clear communication channels between stakeholders for streamlined information sharing throughout projects'' lifecycles.
  • Increased customer satisfaction through efficient communication and timely project completion.
  • Developed strong relationships with clients to maintain ongoing business opportunities.
  • Leveraged data-driven insights for informed decision-making during the sales process, leading to greater success rates in closing deals.
  • Improved sales performance by implementing innovative project management strategies.
  • Cultivated a positive work environment, fostering teamwork and collaboration among staff members.
  • Identified new market opportunities and developed tailored strategies to capitalize on them.
  • Created customized proposals that effectively addressed clients'' unique needs and pain points while showcasing our value proposition as a solution provider.

Sales / Project Manager

Napa Exteriors
01.2010 - 11.2018
  • Demonstrated adaptability by managing an evolving portfolio of projects in response to shifting market trends or changing client priorities.
  • Managed multiple projects simultaneously, ensuring on-time delivery and exceeding client expectations.
  • Conducted comprehensive market research, informing strategic decision-making in product development and marketing efforts.
  • Established clear communication channels between stakeholders for streamlined information sharing throughout projects'' lifecycles.
  • Increased customer satisfaction through efficient communication and timely project completion.
  • Developed strong relationships with clients to maintain ongoing business opportunities.
  • Championed continuous improvement initiatives within the organization, leading to increased operational efficiencies and overall productivity gains.
  • Leveraged data-driven insights for informed decision-making during the sales process, leading to greater success rates in closing deals.
  • Improved sales performance by implementing innovative project management strategies.
  • Cultivated a positive work environment, fostering teamwork and collaboration among staff members.
  • Negotiated advantageous contracts with vendors, reducing costs and improving profit margins.

Sales /Senior Project Manager

Lundun Landscape
05.1990 - 01.2010
  • Communicated project plans and progress to key stakeholders and project contributors.
  • Negotiated contracts with vendors and suppliers, securing favorable terms for the organization''s benefit.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Established and managed change management processes to fulfill successful project transitions.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Optimized resource allocation by closely monitoring project progress and adjusting team assignments as needed.
  • Championed innovative approaches when faced with complex problems or opportunities requiring non-traditional thinking.
  • Delivered high-quality results by fostering a culture of accountability among team members and setting clear performance expectations.
  • Crafted and maintained project plans and schedules to meet organizational objectives.
  • Spearheaded process improvement initiatives that resulted in increased productivity and streamlined workflows across departments.

Education

Bachelor of Science - Economics

University of Southern California
Los Angeles, CA
05.1991

Skills

  • Project Planning
  • Scope Management
  • Client Relationship Management
  • Client Relations

Languages

Spanish
Professional Working

Timeline

Sales / Senior Project Manager

Teserra Outdoors
08.2020 - Current

Sales / Project Manager

Real Building
12.2018 - 07.2020

Sales / Project Manager

Napa Exteriors
01.2010 - 11.2018

Sales /Senior Project Manager

Lundun Landscape
05.1990 - 01.2010

Bachelor of Science - Economics

University of Southern California

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Steve Luna