Summary
Overview
Work History
Education
Skills
Timeline

Steve Mann

Bellport,NY

Summary

Dynamic professional with a clean driving record and strong customer service skills, honed at Smith Town Ford. Proven ability to enhance operational efficiency and resolve customer issues, fostering positive relationships. Adept in time management and inventory control, consistently achieving high levels of satisfaction and engagement among team members.

Overview

38
38
years of professional experience

Work History

Driver/ Sales

Smith Town Ford
09.2023 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Cashier

Stop & Shop
06.2019 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Manager

Port Tire & Service
09.2016 - 09.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Asst Store Manager

Goodyear Tire & Rubber
10.1986 - 08.2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.

Education

High School Diploma - All

Lynbrook High School , Lynbrook, NY
1971

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record

Timeline

Driver/ Sales - Smith Town Ford
09.2023 - 09.2024
Cashier - Stop & Shop
06.2019 - 08.2023
Manager - Port Tire & Service
09.2016 - 09.2019
Asst Store Manager - Goodyear Tire & Rubber
10.1986 - 08.2012
Lynbrook High School - High School Diploma, All

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Steve Mann