Emaleigh Collins
Burleson
Summary
Dynamic leader with a proven track record at Frescos Cocina Mexicana, enhancing customer satisfaction and team efficiency. Excelled in problem-solving and multitasking, achieving significant waste reduction at Clifco Spice Sales. Skilled in team leadership and OSHA regulations, consistently surpassing production targets with keen attention to detail.
Thrives in fast-paced environment, adept at managing diverse teams and resolving complex issues. Developed strong leadership and communication skills, ensuring smooth operations and high customer satisfaction. Looking to transition into new field, leveraging these transferable skills for impactful contributions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Manager
Frescos Cocina Mexicana
10.2024 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Product Packager
Clifco Spice Sales
05.2023 - 10.2024
- Identified potential improvements to current packaging designs, collaborating with design teams for implementation of changes that led to enhanced customer satisfaction.
- Provided excellent customer service by promptly addressing any concerns regarding package integrity or delivery timelines when required.
- Played a key role in reducing waste levels by identifying areas for improvement within the packing process and implementing necessary changes accordingly.
- Consistently met or exceeded daily production targets while maintaining high-quality standards in packaged goods delivery.
- Forklift/ lift truck experience gained in this role .
Education
High School Diploma -
Alvarado High School
Alvarado, TX05-2022
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Time management
- Inventory oversite
- Attention to detail
- OSHA regulation understanding
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 15 staff members.
Certification
- TX Driver's License
- Forklift Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Timeline
Service Manager
Frescos Cocina Mexicana
10.2024 - Current
Product Packager
Clifco Spice Sales
05.2023 - 10.2024
- TX Driver's License
- Forklift Certification
- CPR/AED Certification
High School Diploma -
Alvarado High School
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