Steve Melgar
Hitchcock,TX
Summary
Approached each day and unique challenges with enthusiasm, patience, and humor.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Security Guard
The Delaney At South Shore
2023.03 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Interacted assertively but non-confrontationally with personnel and general public.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
Server
The Delaney At South Shore
2022.02 - 2023.03
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
Activities Assistant
Orchard Park Assisted Living
2018.01 - 2022.04
- Coordinated off-site activities and accompanied residents throughout excursions.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities and confidence.
- Evaluated supplies and requested purchases to meet activity plans.
- Planned, coordinated and implemented activities to address needs of participants with varying abilities.
- Engaged residents through events, small groups and personal attention.
- Scheduled movies, entertainment and other special events.
- Kept athletic and games equipment and facilities organized and maintained.
- Ordered and maintained all recreational equipment.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
Hitchcock High School
Hitchcock, TX06.2016
Associate In Computer Science - Computer Programming
College of The Mainland
Texas City, TXSkills
- Problem Solving and Complaint Resolution
- Customer and Service-Oriented
- Friendly, Positive Attitude
- Composure and Emotional Control
- Microsoft Office
- Teamwork and Collaboration
- Activity Planning and Coordination
- Computer Proficiency
- Inventory Management
- Time Management
- Cleaning and Sanitizing
Timeline
Security Guard
The Delaney At South Shore
2023.03 - Current
Server
The Delaney At South Shore
2022.02 - 2023.03
Activities Assistant
Orchard Park Assisted Living
2018.01 - 2022.04
Hitchcock High School
Associate In Computer Science - Computer Programming
College of The Mainland
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