Steve Nguyen
Austin,TX
Summary
Proactive Associate Financial Manager with extensive experience in developing and implementing strategies to increase customer satisfaction and engagement. Skilled in financial statement preparation, inventory management, and cross-department communication. Strong background in streamlining budget processes and cost-saving initiatives, bringing a keen attention to detail and leadership qualities. Highly adaptable team leader with excellent background of quick and effective performance. Safely lifts 200 pounds. Highly experienced in performing quality inspections and machinery operations. Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Associate
In-N-Out Burger
04.2023 - Current
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Built customer loyalty and retention by delivering excellent service.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
Financial Manager
CK Nails and Spa
12.2020 - 12.2022
- Prepared comprehensive financial statements for executive review, aiding in effective decision-making processes regarding growth opportunities and resource allocation.
- Increased financial efficiency by streamlining budget processes and implementing cost-saving measures.
- Created strategies to increase client revenue and reduce client spending.
- Supported organizational expansion, establishing systems and strategies for onboarding and accommodation of 2 new employees.
Education
No Degree - Engineering
Texas A&M University
College Station, TX12.2028
High School Diploma -
Manor New Technology High School
Manor, TX06.2024
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Leadership Qualities
- Customer interaction
Timeline
Associate
In-N-Out Burger
04.2023 - Current
Financial Manager
CK Nails and Spa
12.2020 - 12.2022
No Degree - Engineering
Texas A&M University
High School Diploma -
Manor New Technology High School