Steve Olivera
Tarpon Springs,FL
Overview
7
7
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle Mexican Grill
Coral Landing
06.2019 - 08.2022
- Improved customer satisfaction by implementing streamlined service processes and staff training programs.
- Reduced service downtime for clients by proactively addressing potential issues and maintaining clear communication channels.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Implemented inventory management systems to reduce costs and increase efficiency in the service department.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Reduced food waste by closely monitoring inventory levels and implementing effective ordering procedures.
Bake Manager
Super Target
Clearwater, FL
01.2017 - 05.2019
- Sanitized surfaces to maintain cleanliness of food service area.
- Cooked meals according to administrative policies, health code regulations and food service standards.
- Greeted guests and offered stellar food service.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
Main Grill Cook
Kogi Grill
Largo, FL
04.2015 - 01.2017
- Mentored junior cooks, imparting valuable skills and techniques to improve overall team performance.
- Implemented proper food safety procedures, ensuring a clean and sanitary work environment at all times.
- Maintained consistent cooking temperatures, producing perfectly cooked dishes with minimal wait times for guests.
- Followed proper food handling procedures established by [Serve Safe].
Education
No Degree - Child Development
Spc Clearwater
Clearwater, FLHigh School Diploma -
John Marshall Senior High School
Los Angeles, CA12.2007
Skills
- Employee Training and Development
- Workplace Safety
- Fluent in Spanish
- Fluent in English
- Service Quality Management
- Customer Service Management
- Customer Service
- Portion Control
- Allergy Awareness
- Food Preparation
- Waste Reduction
- Food Storage
- Inventory Management
- Contamination Prevention
- Sanitation
- Cooking
- Grilling
- Food Handling
Certification
Serve Safe Management Certified (2016-2021)
CPR Certified
Forklift Certified
Timeline
Service Manager
Chipotle Mexican Grill
06.2019 - 08.2022
Bake Manager
Super Target
01.2017 - 05.2019
Main Grill Cook
Kogi Grill
04.2015 - 01.2017
No Degree - Child Development
Spc Clearwater
High School Diploma -
John Marshall Senior High School