Steve Peter
Houston,TX
Summary
Healthcare professional with wealth of experience in patient service roles, ready to contribute to dynamic team. Known for effective communication and seamless handling of patient inquiries and administrative duties. Colleagues and patients alike rely on collaborative nature and adaptability to meet diverse needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Quest Diagnostics
11.2023 - Current
- Taking patients on a one-on-one basis
- Ordering physicians lab assignments
- Verifying insurance
- Blood cultures venipuncture
- Following up with patients with results
Donor Center Technician
Lifeshare Blood Center
05.2016 - 09.2023
- Screening donors for eligibility to donate
- Taking vital signs
- Following standard operating procedures and guidelines
- Completing compliance criteria
- Donor education
- Automated collections phlebotomy procedures
Education
Technical school - Medical Assisting
Southern Texas Careers Academy
Beaumont, TX12.2003
Skills
- Venipuncture
- Insurance Verification
- Phlebotomy
- EMR Systems
- Laboratory Experience
- Patient Care
- Customer service
- Specimen collection / processing
- Organizational skills
- HIPAA compliance
- Insurance verification
- Insurance verifying
- Appointment scheduling
- Patient confidentiality
- Patient intake
- Payment collection
- Time management
- Anatomy knowledge
- HIPAA
- Pediatrics
- Medical office experience
- Epic
- Triage
- EHR systems
- Blood sampling
- Scheduling appointments
Certification
- Certified Medical Assistant
- Certified Phlebotomy Technician
- CPR Certification
Timeline
Patient Service Representative
Quest Diagnostics
11.2023 - Current
Donor Center Technician
Lifeshare Blood Center
05.2016 - 09.2023
Technical school - Medical Assisting
Southern Texas Careers Academy
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