Steve Pope
Mid South Food Bank
Memphis,TN
Summary
Results-driven driver with a clean record and extensive experience at Mid South Food Bank. Expert in time management and customer service, ensuring timely deliveries and fostering strong client relationships. Achieved high customer satisfaction through punctuality and adherence to safety protocols, enhancing the company's reputation for reliability in transportation services.
Work History
Driver
- Operated delivery vehicle to transport food and supplies between donor sites, warehouse, and partner agencies.
- Loaded and unloaded pallets, boxes, and donations following safe lifting and handling procedures.
- Completed pre-trip and post-trip vehicle inspections to verify road readiness and report maintenance issues.
- Followed scheduled routes and adjusted deliveries to meet pickup and distribution timelines.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Protected perishable inventory by monitoring load conditions and handling food safely during transit.
- Communicated with warehouse staff and partner agencies to coordinate pickups, drop-offs, and route changes.
- Maintained accurate delivery records, manifests, and signatures for shipment tracking.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Delivered goods and products to customer on time and in excellent condition.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
Education
High School Diploma
Skills
Time management
Valid Driver's license
Customer service
Clean driving record
Timeline
Driver
Mid South Food Bank
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Northside High Night School
High School Diploma
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