Steve Portie
Benton,LA
Summary
Strategic owner/operator with expertise in business development and operations management. Skilled in establishing companies, crafting marketing strategies, and driving sales initiatives. Leads a social media TikTok agency, collaborating with over 300 influencers to enhance brand visibility and engagement.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Owner/Operator
Creator Depot Live & Shop Agency
Benton, LA
06.2025 - Current
- Developed and executed social media strategies across multiple platforms.
- Managed daily content creation and scheduling for social media channels.
- Collaborated with design team to produce engaging visual content.
- Engaged with online communities, fostering brand loyalty and increasing awareness.
- Analyzed social media performance metrics, informing strategic decisions for campaign adjustments.
- Conducted market research to identify trending topics and audience interests.
- Coordinated with influencers, enhancing brand visibility and expanding audience reach.
- Created content for various social media platforms, including Facebook, Twitter, Instagram, LinkedIn, YouTube, and Google+.
- Assisted in developing social media advertising campaigns for targeted audiences.
- Promoted content through advertising on specific social media networks to reach target audience.
- Managed multiple accounts on a daily basis including responding to comments and questions in a timely manner.
- Optimized posts using best practices for each platform.
- Built relationships with influencers in order to gain exposure for the brand.
- Collaborated with other departments to create effective strategies across multiple channels.
- Utilized social media management tools for scheduling, analytics, and reporting to enhance efficiency.
- Managed daily social media operations, including content scheduling, posting, and community interaction.
Owner/Operator
Auto Tuning Pros Inc.
Benton, LA
06.2024 - Current
- Oversaw daily operations of automotive tuning services, ensuring quality customer interactions and service delivery.
- Oversaw vehicle diagnostics to determine tuning needs and performance enhancements.
- Cultivated relationships with clients to align automotive tuning solutions with their specific performance goals.
- Trained staff on tuning techniques and best practices for quality service.
- Maintained inventory of automotive parts and tools for efficient operations.
- Provided expert advice on automotive modifications to enhance vehicle performance.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Built long-term customer relationships through exceptional service and effective issue resolution.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Set pricing structures according to market analytics and emerging trends.
- Evaluated employee performance metrics against established benchmarks in order to determine areas of improvement.
Owner/Operator
Automotive Key Experts Inc.
Bossier City, Louisiana
03.2015 - Current
- Installed and repaired locks for residential and commercial properties.
- Guided customers in key duplication and lock selection to meet specific security needs.
- Designed master key systems for complex security needs.
- Responded to emergency lockout situations promptly and efficiently.
- Consulted with clients on-site to recommend tailored security upgrades and solutions.
- Trained junior locksmiths on tools, techniques, and safety practices.
- Maintained inventory of locks, keys, and related hardware supplies.
- Assisted customers with selecting the most appropriate locking systems for their needs.
- Created keys for existing locks using manual or computerized key cutting machines.
- Programmed electronic security systems such as card readers and biometric scanners.
- Addressed emergency lock service requests during off-hours, ensuring customer safety and satisfaction.
- Re-keyed locks in order to change access control for businesses or residences.
- Installed new locks, deadbolts and hardware to residential and commercial buildings.
- Cut new keys and duplicated existing ones by using key cutting machines.
- Operated tools and devices to open locks when no key was available.
- Repaired or installed hardware such as panic buttons and chains.
- Adjusted safes, vault doors and vault components with hand tools.
- Inserted new or repaired tumblers into locks to change combinations.
Owner/Operator
Tigers Locksmith
Baton Rouge, Louisiana
01.2001 - 03.2015
- Installed and repaired locks for residential and commercial properties.
- Installed new locks, deadbolts and hardware to residential and commercial buildings.
- Designed master key systems for complex security needs.
- Guided customers in key duplication and lock selection to ensure security needs were met.
- Delivered on-site consultations for security upgrades and solutions, enhancing property safety.
- Addressed emergency lockout situations swiftly to minimize customer disruption.
- Responded to urgent lockout calls during off-hours to minimize customer inconvenience.
- Re-keyed locks in order to change access control for businesses or residences.
- Created keys for existing locks using manual or computerized key cutting machines.
- Programmed electronic security systems such as card readers and biometric scanners.
- Inspected door frames and hinges to ensure proper installation of locksets.
- Repaired locks on doors, cabinets, safes and other security devices.
- Trained junior locksmiths on tools, techniques, and safety practices.
- Operated tools and devices to open locks when no key was available.
- Repaired or installed hardware such as panic buttons and chains.
- Adjusted safes, vault doors and vault components with hand tools.
Education
High School Diploma -
Crowley High School
Crowley, LA05-1989
Skills
- Social media management
- Content creation
- Influencer collaboration
- Customer relationship management
- Operations management
- Inventory management
- Financial planning
- Cost management
- Recruiting and hiring
- Staff training
- Personnel management
- Negotiation
- Vehicle diagnostics
- Lock installation
- Problem solving
- Problem-solving capacity
- Effective communication
- Relationship management
Languages
English
Professional
Spanish
Professional
Certification
- Louisiana Locksmith License F-2400
Timeline
Owner/Operator
Creator Depot Live & Shop Agency
06.2025 - Current
Owner/Operator
Auto Tuning Pros Inc.
06.2024 - Current
Owner/Operator
Automotive Key Experts Inc.
03.2015 - Current
Owner/Operator
Tigers Locksmith
01.2001 - 03.2015
High School Diploma -
Crowley High School