Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steve Ruiz

El Monte,CA

Summary

Experienced Retail Asset Protection Leader with 4.5 years of experience with proven results of lowering shortage in multiple business locations. Skilled in developing new and seasoned employees to maximize their skillsets and accomplish company goals. Known for being able to effectively manage multiple Asset Protection teams to produce external apprehensions and successfully close out investigations of dishonest employees. Experienced with RFID technology and utilizing it to conduct investigations, identify theft trends, and to reconcile inventory unit variances.

Overview

5
5
years of professional experience

Work History

Asset Protection Manager

Macy's
04.2025 - Current
  • Conduct Investigations utilizing RFID technology.
  • Reconcile Inventory Unit Variances utilizing RFID technology.
  • Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs.
  • Manage and monitor internal and external theft investigations, apprehensions, and recoveries.
  • Support the preparation, take, and reconciliation of the annual inventory process.
  • Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results.

Multi-Store Asset Protection Manager

Macy's
02.2024 - 04.2025
  • Conduct Investigations utilizing RFID technology.
  • Reconcile Inventory Unit Variances utilizing RFID technology.
  • Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs.
  • Manage and monitor internal and external theft investigations, apprehensions, and recoveries.
  • Support the preparation, take, and reconciliation of the annual inventory process.
  • Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results.

Asset Protection Captain

Macy's
03.2022 - 02.2024
  • Select, train, develop, and supervise Asset Protection staff on detecting and preventing theft of company property.
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the AP Manager.
  • Recover stolen merchandise and apprehend shoplifters who commit fraud or other criminal acts against the company.
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Captain is summoned.

Asset Protection Detective

Macy's
01.2021 - 03.2022
  • Use surveillance techniques to help identify and apprehend individuals who shoplift and dishonest employees.
  • Recover stolen merchandise.
  • Research and provide statements and evidence to support investigations.
  • Build and maintain partnerships with store colleagues, as well as outside groups, such as law enforcement.
  • Testify in court for criminal and civil cases.

Education

Associate of Arts - Administration of Justice

Pasadena City College
Pasadena, CA
12-2025

Skills

  • Talent Development
  • RFID Investigations
  • Payroll Management
  • Excellent Communication
  • Shortage Reduction
  • Investigative Interviewing
  • Report Writing
  • Inventory Reconciliation
  • Collaboration
  • Leadership

Timeline

Asset Protection Manager

Macy's
04.2025 - Current

Multi-Store Asset Protection Manager

Macy's
02.2024 - 04.2025

Asset Protection Captain

Macy's
03.2022 - 02.2024

Asset Protection Detective

Macy's
01.2021 - 03.2022

Associate of Arts - Administration of Justice

Pasadena City College