Steve Spencer

P&L Responsibilities for 4 Cost Centers managing $84. Million annually.

• Led a team overseeing seven warehouses, two production facilities, shipping, and inventory control.
• Collaborated cross-functionally to develop and implement metrics for on-time delivery (OTD), safety programs, inventory reduction, and overtime management.
• Developed and implemented policies enhancing operational effectiveness and ensuring compliance.
• Oversaw facilities management for thirteen buildings, implementing preventative maintenance and janitorial services.
• Co-developed a comprehensive companywide safety program with a focus on training, documentation, and best-practice investigations.
• Provided leadership to a diverse team including one director, four managers, three supervisors, and fifty-five hourly employees.
• Supported training department in achieving compliance with ISO, Cage Codes, UL, and quality standards.
• Oversaw operational strategies for efficient production and distribution processes.
• Managed cross-functional teams to streamline workflow and enhance collaboration.
• Developed and implemented policies to improve operational effectiveness and compliance.
• Coordinated resource allocation to maximize productivity across all departments.
• Facilitated training programs to enhance team skills and knowledge in operations management.
• Ensured adherence to safety standards within all operational activities and environments.
• Analyzed market trends to inform strategic decisions for operational enhancements.
• Identified opportunities to reduce costs and improve efficiencies across all areas of operations.
• Supervised daily operations of multi-million dollar divisional operation.
• Oversaw the development and implementation of policies and procedures related to operational activities.
• Developed and implemented strategic plans for the operations department.
• Provided direction to staff on all aspects of operational processes.
• Collaborated with other departments in order to achieve organizational goals.
• Implemented best practices to strengthen internal systems and spearhead proactive change.
• Created business process flows to identify opportunities for improvement.
• Coordinated with vendors to obtain goods and services at competitive prices.
• Boosted company profits by optimizing performance strategies and increasing efficiency.
• Hired and managed employees to maximize productivity while training staff on best practices and protocol.
• Coordinated work across departments to keep teams on track with company goals.
• Led initiatives aimed at improving customer service levels through process optimization.
• Monitored performance metrics to ensure that established objectives were met or exceeded.
• Developed and deepened relationships with functional leadership to interconnect revenue generation initiatives with day-to-day operations.
• Provided training and mentoring support for new employees in the operations department.
• Managed workforce development programs by evaluating, interpreting and enforcing human resource policies and regulations and developing industry training programs and conferences.
• Created reports summarizing operational results for management review.
• Organized meetings between senior management personnel to discuss operational strategies and objectives.
• Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
• Generated and implemented business strategies to increase revenue while executing operational base development.
• Reviewed financial statements for accuracy and completeness prior to submitting them for approval by executive leadership team members.
• Resolved escalated customer complaints regarding product and service quality or delivery delays.
• Researched underlying issues, regulatory compliance status and processes to resolve complex business issues and recommend strategic corrective actions.
• Maintained relationships with external organizations such as government agencies, regulatory bodies.
• Devised utilities needed to streamline and strengthen operations, driving substantial improvement to KPIs.
• Traveled to trade shows and client meetings to promote company brand.
• Transformed departmental operations through aggressive process overhaul and attention to quality.
• Delivered expert thought leadership recognized for driving process improvements.
• Developed and managed brand identity in new market launches.
• Diminished regulatory risks by strict adherence to insurance and safety regulations.
• Determined performance goals and offered tactics for achieving milestones.
• Facilitated new business opportunities and promoted current marketing projects through print, broadcast and B2B outlets.
• Leveraged analytical, design, and implementation skills to offer leadership and support to all operations areas.
• Assisted sales team with development of aggressive sales strategies to achieve sustained market growth.
• Integrated marketing and sales strategies with business development and operational leadership plans.
• Analyzed data from various sources to identify trends in customer demand or operational efficiency issues.
• Set clear goals for area managers and implemented systems for measuring results in support of optimal decision making.
• Represented company interests before federal agencies, city representatives and regulatory entities.
• Performed regular audits of internal systems in order to identify potential risks or vulnerabilities.
• Delegated work to staff, setting priorities and goals.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Directed or coordinated financial or budget activities to fund operations and maximize investments.
• Forecasted customer demand to set prices or credit terms for goods or services.
• Monitored progress by establishing plans, budgets and measuring results.
• Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
• Mitigated business risks by working closely with staff members and assessing performance.
• Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.

• Directed production, shipping, line-feeding, and inventory control functions.
• Championed training programs, 5S+1 initiatives, and safety improvements.
• Oversaw facility operations, ensuring maintenance and janitorial services met operational standards.
• Worked closely with the team to develop stock systems for finished goods, raw materials, and MRO inventory.
• Implemented standardized processes that increased weekly productivity from 71% to 93%.
• Provided hands-on leadership to a team of fifteen, including purchasing, planning, warehouse, maintenance, and production personnel.
• Oversaw daily operations of manufacturing processes and production schedules.
• Managed inventory levels and coordinated supply chain logistics efficiently.
• Implemented safety protocols and ensured compliance with industry regulations.
• Trained and mentored staff on equipment operation and maintenance procedures.
• Analyzed production workflows to identify areas for process improvement.
• Collaborated with cross-functional teams to enhance product quality standards.
• Developed training programs to elevate team performance and skills development.
• Facilitated cross-departmental communication to align and achieve operational goals.
• Managed the daily operations of the plant, including scheduling personnel and equipment.
• Monitored plant performance metrics, such as throughput, quality, cost, and safety.
• Planned, directed and coordinated operations for production, machinery and processing within company policies and procedures.
• Ensured compliance with all applicable laws and regulations.
• Planned and coordinated maintenance activities for the facility.
• Analyzed current production processes to identify areas of improvement.
• Promoted high-quality production by enforcing product standards and monitoring quality levels.
• Identified and resolved operational issues in a timely manner.
• Supported departments in successfully utilizing available labor, materials and equipment resources for production.
• Improved workflow processes to maximize efficiency and enhance operations.
• Established goals for improving productivity, product quality, safety standards.
• Oversaw employees and related programs to maximize team productivity and facility output.
• Negotiated contracts with vendors for materials needed for production operations.
• Collaborated with other managers across plants to share best practices.
• Provided guidance and mentorship to team members on career development paths.
• Allocated tasks to employees according to their skills and experience.
• Directed staff training initiatives to ensure adherence to established policies and procedures.
• Supervised team members across multiple departments within the plant environment.
• Gave direction and leadership to all levels of employees and managers.
• Eliminated materials waste and unnecessary labor hours to reduce costs.
• Implemented new technologies or systems to improve efficiency and reduce costs.
• Performed root cause analysis on any process failures or customer complaints.
• Increased plant safety by implementing proactive strategies and well-structured training.
• Conducted regular meetings with department heads to review progress towards set objectives.
• Developed strategic programs and devised key plans that affected the direction of the business.
• Analyzed production data to identify trends and areas for improvement.
• Improved efficiency by minimizing downtime.
• Identified and solved complex problems that impacted management and business direction.
• Mitigated production issue risks by identifying potential problems and taking effective action.
• Developed and administered budgets for inventory, labor hours and overhead expenses.
• Contributed to new plant startup and implementation of processes for manufacturing, shipping and receiving and inventory management.
• Produced daily operations report forecasting staffing needs and production volume to support cost-reduction and service improvement initiatives.
• Troubleshot and resolved problems with equipment and programmable logic controller systems.
• Oversaw production budget and approved expenditures to direct spending.
• Learned how to respond to emergency situations to prevent personal injuries and property damage.
• Met or exceeded target for on-time customer shipments.
• Negotiated materials with suppliers to remain within budget.
• Assigned staff, materials and funds throughout project lifecycle.
• Examined and tested electrical power distribution machinery and equipment using various testing devices.
• Documented gas collection activities to meet company and regulatory requirements.

• Directed warehouse operations, shipping, line-feeding, and inventory management across multiple facilities, optimizing workflow and accuracy.
• Oversaw facilities management for four buildings, ensuring efficient maintenance and janitorial operations.
• Led a team of five managers, twenty supervisors, and five hundred employees in a high-volume manufacturing environment.
• Partnered with cross-functional teams to transition material systems from SAP to BAAN, enhancing operational capabilities and designing a new 180,000-square-foot warehouse.
• Directed supply chain strategies to optimize materials management efficiency.
• Collaborated with cross-functional teams to align material requirements with production schedules.
• Implemented inventory control systems to enhance material tracking and accountability.
• Analyzed market trends to forecast material needs and drive procurement decisions.
• Managed risk assessments for material sourcing and supplier performance evaluations.
• Led training sessions for staff on best practices in materials handling and safety protocols.
• Developed policies and procedures for sustainable materials usage within operations.
• Oversaw the development and implementation of an ERP system designed to manage inventory data more efficiently.
• Conducted regular cycle counts to maintain accurate inventory records and minimize stock discrepancies.
• Negotiated contracts with vendors to ensure cost effective acquisition of materials.
• Reviewed purchase orders prior to approval in order to verify accuracy of specifications and pricing details.
• Implemented safety measures throughout the warehouse operations to ensure compliance with OSHA regulations.
• Monitored the quality control process to guarantee that all incoming materials meet established standards.
• Formulated policies related to material management such as ordering thresholds, lead times, payment terms.
• Developed and implemented plans to reduce inventory levels and increase production efficiency.
• Provided guidance on product selection decisions based on market conditions or supplier recommendations.
• Created reports on inventory status, material shortages and vendor performance metrics.
• Analyzed customer demand patterns and forecast future trends in order to adjust inventories accordingly.
• Established and maintained relationships with suppliers to ensure timely delivery of materials at competitive prices.
• Managed a team of 15 personnel responsible for purchasing, receiving, storing, issuing, shipping and disposing of materials.
• Coordinated activities between departments such as engineering, purchasing and production in order to ensure smooth flow of materials through the supply chain.
• Maintained budget records related to material purchases in order to track costs effectively.
• Investigated claims from suppliers regarding delayed shipments or damaged goods in order resolve disputes quickly.
• Identified new sources for obtaining raw materials based on price, quality or availability requirements.
• Analyzed current processes, identified areas for improvement, and developed solutions that increased operational efficiencies.
• Evaluated existing systems regularly in order identify opportunities for improvements or cost savings initiatives.
• Ensured compliance with federal regulations regarding hazardous materials storage and disposal procedures.
• Facilitated training sessions on warehouse safety procedures and software applications.
• Maintained information database related to products and service availability, supplier capabilities and lead times.
• Located and vetted vendors, established good relationships and negotiated contracts.
• Identified systematic problems and root causes to resolve issues and improve service delivery.
• Analyzed market and delivery systems to determine present and future material availability.
• Coordinated importation of items via ocean and air.
• Established cross-functional team that exceeded benchmarked order management metrics and reduced average purchasing cycle times time year-over-year.
• Led initiative for new purchasing protocol proposal and implementation.
• Introduced new incentive and recognition supplier programs.

• Led operations for warehouses, shipping, line-feeding, and inventory management.
• Facilitated training department's ISO and TS9001 compliance efforts.
• Oversaw facilities for four buildings, including maintenance and janitorial services.
• Supervised five managers, twenty supervisors, and a team of five hundred in manufacturing operations.
• Oversaw receiving, cross-dock, and shipping operations for two U.S. distribution centers, two Mexico manufacturing facilities, and six overseas distribution hubs.
• Coordinated logistics operations, including LTL, LT, small parcel, and private fleet of twelve drivers, tractors, box trucks, and sixty-four trailers.
• Managed budgets, logistics, and facility operations while collaborating closely with Human Resources and EHS to promote a safe and stable work environment.
• Streamlined operational workflows across multiple departments to enhance efficiency.
• Led cross-functional teams to implement process improvements and best practices.
• Developed and maintained operational budgets to align with corporate goals.
• Oversaw supply chain management to ensure timely delivery of products.
• Coordinated training programs for staff to improve skill sets and performance.
• Managed vendor relationships to secure optimal pricing and service agreements.
• Analyzed operational data to identify trends and inform strategic decisions.
• Implemented safety protocols to promote a secure working environment for employees.
• Managed day-to-day operations of a large staff in multiple departments.
• Created policies and procedures for improved workflow processes.
• Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
• Provided leadership and guidance to subordinate managers and supervisors.
• Ensured compliance with applicable laws, regulations, industry standards.
• Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
• Identified areas where process improvements could be made resulting in increased productivity.
• Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
• Communicated clear and consistent messages regarding departmental goals to produce desired results.
• Developed training programs for new employees as well as existing staff members.
• Recognized employees for demonstrating excellent service resulting in increased company morale.
• Established operational guidelines and identified opportunities for improvement.
• Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
• Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
• Oversaw the implementation of new technology solutions designed to streamline processes.
• Directed the operations and logistics of a multi-million dollar business.
• Maintained budgeting documents for accurate tracking of expenses.
• Facilitated meetings with key stakeholders to discuss progress towards objectives.
• Reviewed site and department performance to improve quality of services and comply with regulatory requirements.
• Analyzed data trends and identified potential risks or opportunities associated with operations.
• Analyzed financial data to make informed decisions on cost savings initiatives.
• Successfully improved employee turnover through creating incentive and training programs.
• Prepared detailed reports outlining operational results on a regular basis.
• Monitored inventory levels to ensure adequate stock was available at all times.
• Coordinated activities between different departments to ensure successful completion of projects.
• Planned delivery routing, team workflows, and promotional initiatives.
• Developed and implemented operational strategies to improve efficiency and reduce costs.
• Delegated work to staff, setting priorities and goals.