Steve Suarez
Chino hills,CA
Summary
Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Proven ability to establish rapport with customers, reliable and driven, with strong time management and prioritization abilities. Proficient as a Technician/Sales representative with over 20 years of industry experience. Effective team member with the ability to. Self-motivated to achieve service and/or sales goals established. Solid expertise in. Creative implementation and execution of successful.
Overview
21
21
years of professional experience
Work History
Assistant Manager/Sales Representative
America’s Tire Co.
08.2005 - Current
- Responsible for managing, running store.
- Responsible with monthly quotes on tires wheels
- Responsible for Installing new wheels and tires
- Performing maintenance on tires, including rotations, balancing, and repairs
- Participated in training, followed safety procedures, job duties and company policies
- Conducted basic maintenance and cleaning
- Provided helpful, friendly and responsive customer service
Retread Technician
Goodyear Retread Center
10.2016 - 03.2018
- Responsible for performing retreading functions for light and medium truck, bus and specialty tires.
- Inspecting and buffing tire carcasses for retreading
- Applying rubber compounds to retread the tire
- Curing retreaded tires
- Quality control of finished product
- Scanning tires in at each retread step to ensure accuracy of where each tire is currently located.
- Observing and complying with all safety and liability guidelines and policies
- Using protective safety equipment to ensure safe operation of machines
- Any other duties requested by management
Polisher
Classic Metal
01.2010 - 08.2015
- Responsible for generating monthly averages of $20k in sales of parts and services.
- Assisted clients daily, face to face, via phone and via email.
- Maintained a consistent line of communication with the customer to inform of services provided.
- Proficient in carrying out basic to advance polishing.
J&J Metal Finishing
12.2008 - 05.2009
- Responsible for carrying out basic to advance polishing.
Loader/Unloader
UPS
05.2005 - 06.2005
- Responsible for loading and unloading cargo from semi trucks.
Education
Water Tech Cert
Citrus College
03.2026
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NTMA Training Center
01.2008
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Glen A. Wilson H.S.
01.2004
Skills
- Management/ Customer Experience
- Relationship Building
- Team Player
- Financial Services
- Business Development
PROFESSIONAL ACTIVITIES
Proficient in MS Office Suite
Languages
Spanish
Native or Bilingual
Timeline
Retread Technician
Goodyear Retread Center
10.2016 - 03.2018
Polisher
Classic Metal
01.2010 - 08.2015
J&J Metal Finishing
12.2008 - 05.2009
Assistant Manager/Sales Representative
America’s Tire Co.
08.2005 - Current
Loader/Unloader
UPS
05.2005 - 06.2005
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NTMA Training Center
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Glen A. Wilson H.S.
Water Tech Cert
Citrus College