Steve Vogiatzis
Summary
Dedicated professional with strong verbal and written communication skills. Experienced in managing customer inquiries and enhancing satisfaction, while building lasting partnerships that contribute to business sustainability and growth.
Overview
19
19
years of professional experience
Work History
Owner/Manager
Premiere Metal Buildings
06.2025 - Current
- Assisted customers in selecting metal building products, providing tailored recommendations based on needs.
- Maintained product knowledge to effectively communicate features and benefits to customers.
- Collaborated with team members to achieve monthly sales targets and improve customer satisfaction.
- Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
Business Owner
Local Brewing Compnay
Palm Harbor, FL
11.2022 - 10.2025
- Oversaw daily operations, ensuring high-quality product standards and customer satisfaction.
- Developed and implemented marketing strategies to increase brand visibility and customer engagement.
- Managed inventory control processes, optimizing stock levels to reduce waste and improve efficiency.
- Trained and mentored staff on brewing techniques and operational best practices to enhance team performance.
- Collaborated with local suppliers to source ingredients, fostering strong partnerships for business growth.
- Analyzed sales data to identify trends, informing strategic decisions for product offerings and promotions.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Trained and motivated employees to perform daily business functions.
- Secured long-term sustainability of the business through prudent financial management practices such as cash flow optimization, cost control, and strategic investments.
- Negotiated favorable terms with suppliers, improving profit margins without compromising on quality.
Owner
Sunset Grille of Hernando Beach
Hernando Beach, FL
05.2019 - 02.2022
- Developed and implemented operational procedures to enhance customer service efficiency.
- Trained and mentored staff on best practices for food preparation and safety standards.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to refine menu offerings and improve overall dining experience.
- Oversaw financial management, including budgeting, forecasting, and expense tracking.
- Coordinated marketing initiatives to increase brand awareness and attract new clientele.
- Established vendor relationships to negotiate pricing and ensure quality ingredient sourcing.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Manager
Atlantic Auto Transport
Hudson, FL
06.2007 - 12.2017
- Led operational strategies to enhance vehicle transportation efficiency and service quality.
- Developed and implemented training programs for staff on safety protocols and best practices.
- Coordinated logistics and scheduling to optimize fleet utilization and minimize downtime.
- Managed relationships with clients, ensuring high satisfaction through timely communication and service delivery./
- Developed efficient routing plans, reducing fuel consumption and improving overall delivery times.
- Implemented vehicle maintenance schedules, minimizing breakdowns and extending fleet longevity.
- Maintained accurate records of all trips, including mileage logs, fuel consumption data, and delivery documentation to facilitate ongoing analysis and continuous improvement efforts.
- Led by example to create a culture of excellence and professionalism within the driving team, resulting in improved morale and enhanced productivity across the board.
- Developed strong relationships with clients, resulting in increased business opportunities and positive referrals.
Education
Associate of Arts -
Hudson Valley Community College
Albany, NYSkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Project management
Timeline
Owner/Manager
Premiere Metal Buildings
06.2025 - Current
Business Owner
Local Brewing Compnay
11.2022 - 10.2025
Owner
Sunset Grille of Hernando Beach
05.2019 - 02.2022
Manager
Atlantic Auto Transport
06.2007 - 12.2017
Associate of Arts -
Hudson Valley Community College
CDL
CDL Clean Driving Record for over 20 years
OSHA certified