Steven Aben
Snowmass Village,CO
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Aurum Food and Wine
01.2021 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server/ Bartender
Venga Venga
12.2018 - 12.2021
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Education
Some College (No Degree) - Marketing Management
Northwood University
West Palm Beach, FLSkills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Memory retention
- High volume dining
Timeline
Server
Aurum Food and Wine
01.2021 - 09.2024
Server/ Bartender
Venga Venga
12.2018 - 12.2021
Some College (No Degree) - Marketing Management
Northwood University
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