Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Steven Acebedo

Merkel,TX

Summary

Highly motivated Technician with 30+ years of rental equipment and mechanical experience. Consistently drives results by building and leading high-performance teams. Excellent communication skills with proven history of effectively collaborating across all organizational levels.

Overview

18
18
years of professional experience

Work History

Service Manager

United Rentals
Abilene, TX
11.2025 - Current
  • Analyzed customer feedback to drive continuous improvement in service offerings.
  • Coordinated cross-functional initiatives to enhance operational workflows and productivity.
  • Established performance metrics to monitor service quality and ensure compliance with industry standards.
  • Resolved customer complaints in professional and timely manner.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Analyzed service reports to identify areas of improvement.
  • Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.

Shop Foreman

United Rentals
Abilene, TX
11.2023 - 11.2025
  • Supervised daily operations to ensure compliance with safety standards and regulations.
  • Trained and mentored team members on equipment maintenance and repair procedures.
  • Coordinated workflow schedules to optimize resource allocation and minimize downtime.
  • Implemented process improvements that increased operational efficiency across shop activities.
  • Managed inventory control systems to maintain optimal stock levels of parts and supplies.
  • Used hand and power tools, equipment, and instruments accurately.
  • Managed materials inside shop and at job locations.
  • Increased shop efficiency by implementing streamlined processes and organizing work areas.

Senior Mechanic

United Rentals
Abilene, TX
05.2008 - 11.2023
  • Diagnosed mechanical issues in heavy equipment, ensuring high operational efficiency and safety standards.
  • Led maintenance teams to conduct thorough inspections and repairs of rental equipment.
  • Implemented preventive maintenance programs, reducing downtime and enhancing service availability.
  • Trained junior mechanics on best practices for equipment repair and troubleshooting techniques.
  • Assisted management with employee scheduling and workload distribution, ensuring efficient use of resources and timely completion of tasks.
  • Delivered exceptional customer service by addressing inquiries, providing accurate repair estimates, and maintaining regular communication throughout the repair process.
  • Collaborated with service advisors on repair estimates, ensuring transparent communication with customers regarding costs and timelines.
  • Resolved warranty issues promptly by coordinating with manufacturers, minimizing inconvenience to customers.
  • Solved complex mechanical issues by utilizing advanced diagnostic tools and troubleshooting techniques.

Education

High School Diploma -

Roscoe High School
Roscoe, TX

No Degree - Criminal Justice

Western Texas Collage
Snyder, TX

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving
  • Customer service
  • Critical thinking
  • Reliable and responsible
  • Employee training and development
  • Customer service management
  • Time management
  • Goal oriented
  • Trustworthy and honest
  • Staff motivation

Languages

Spanish
Native or Bilingual

Timeline

Service Manager

United Rentals
11.2025 - Current

Shop Foreman

United Rentals
11.2023 - 11.2025

Senior Mechanic

United Rentals
05.2008 - 11.2023

High School Diploma -

Roscoe High School

No Degree - Criminal Justice

Western Texas Collage
Steven Acebedo