Steven Avellino
Staten Island
Summary
Energetic Floor Attendant recognized for high productivity and efficient task completion. Skilled in customer service, and cleanliness maintenance, ensuring smooth operation on the floor. Excels at communication, teamwork, and problem-solving. Committed to maintaining safe environment for both clients and staff.
Overview
3
3
years of professional experience
Work History
Floor Attendant & Public Assistant
Cherubini & McInerney
Staten Island
02.2024 - 04.2025
- Provided customer service by answering questions and resolving complaints.
- Tended to patrons with special needs by offering additional assistance.
- Set up and packed up event equipment, leaving area clean and tidy.
- Guided patrons to exits or provided instructions in emergency situations.
- Monitored security cameras to ensure the safety of customers.
- Recognized by management for providing exceptional customer service.
- Communicated directions to patrons for points in or outside of facility.
- Greeted or assisted patrons entering or exiting facility.
Floor Attendant & Public Assistant
Azzara Funeral Home
Staten Island
06.2022 - 01.2024
- Greeted customers promptly, offering assistance.
- Greeted customers to determine wants or needs.
- Greeted customers upon entering to provide friendly customer service.
- Answered customer inquiries regarding music, flower placements.
- Designed and set displays for family and friends around the room and on stands..
- Ensured all safety protocols were followed while on the job.
- Greeted or assisted patrons entering or exiting facility.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Accounting And Finance
College of Staten Island
Staten Island, NY06-1991
Skills
- Customer service
- Communication skills
- Time management
- Attention to detail
- Customer engagement
- Adaptability
- Reliability and punctuality
- Punctual and dependable
- Interpersonal communication
- Strong work ethic
References
References available upon request.
NYPD
Retired From NYPD.
Timeline
Floor Attendant & Public Assistant
Cherubini & McInerney
02.2024 - 04.2025
Floor Attendant & Public Assistant
Azzara Funeral Home
06.2022 - 01.2024
Bachelor of Science - Accounting And Finance
College of Staten Island