Steven Beaman
Phoenix,AZ
Summary
Proven Operations Manager with expertise in streamlining processes and optimizing resource allocation. Strong track record in P&L management and enhancing customer service, driving operational efficiency and exceeding performance targets.
Overview
14
14
years of professional experience
Work History
Operations Manager
Lucky Strike Ent
Glendale, AZ
05.2024 - Current
- Streamlined inventory management processes to enhance operational efficiency.
- Coordinated staff schedules to optimize resource allocation and service delivery.
- Implemented quality control measures to ensure product standards and consistency.
- Analyzed operational workflows to identify areas for process improvement.
- Supervised operations staff and kept employees compliant with company policies and procedures.
Store Manager
Circle K
Phoenix, AZ
03.2022 - 05.2024
- Oversaw daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing waste.
- Trained and developed team members to enhance customer service skills.
- Analyzed sales data to identify trends and implement effective merchandising strategies.
- Monitored financial performance, adjusting budgets to achieve targeted profit margins.
Restaurant General Manager
Desert De Oro/Pizza Hut
Phoenix, AZ
08.2012 - 03.2022
- Directed daily operations to ensure optimal service and customer satisfaction.
- Implemented cost-control measures, improving overall operational efficiency.
- Trained and mentored team members, fostering a culture of continuous improvement.
- Analyzed sales data to identify trends and adjust marketing strategies accordingly.
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
Education
Associate of Arts - Business Administration And Management
Glendale Community College
Glendale, AZ05-2015
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- P&L management
- Expense reports
- Budgeting and forecasting
Timeline
Operations Manager
Lucky Strike Ent
05.2024 - Current
Store Manager
Circle K
03.2022 - 05.2024
Restaurant General Manager
Desert De Oro/Pizza Hut
08.2012 - 03.2022
Associate of Arts - Business Administration And Management
Glendale Community College