Steven Benninga
Spring,TX
Summary
Dedicated driver with a clean record and exceptional customer service skills, honed at Domino's Pizza. Expert in GPS route planning and time management, consistently achieving on-time deliveries. Proven ability to adapt to challenging conditions while maintaining safety protocols, enhancing customer satisfaction and fostering trust through reliable service.
Overview
35
35
years of professional experience
Work History
Driver
Domino's Pizza
12.1989 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Improved route efficiency, leading to reduction in average delivery times.
- Reduced delivery times with careful planning and route optimization.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Enhanced team morale by providing support and assistance during peak delivery periods.
Bus Driver
Klein ISD
01.2016 - 02.2025
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Retained bus system, route and stop knowledge for informative customer advice.
- Remained current on local traffic regulations and attended regular training sessions to maintain up-to-date knowledge of industry best practices.
- Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
- Implemented proper emergency procedures as needed, addressing any potential hazards and ensuring the safety of all passengers on board.
- Trained new bus drivers in company policies, route navigation techniques, and safety protocols to ensure smooth onboarding experiences.
- Contributed to company reputation for reliability by maintaining an exceptional attendance record and punctuality rate.
- Performed minor maintenance tasks such as changing lights or checking tire pressure to ensure the safe operation of the bus at all times.
- Monitored onboard security systems such as cameras or alarms to ensure the well-being of all passengers during their commute.
- Reduced fuel costs through careful route planning and efficient driving practices that maximized fuel economy without compromising timeliness or safety.
- Collaborated with school staff to coordinate transportation needs for field trips, sporting events, and other extracurricular activities requiring off-site travel.
Education
GED - General Studies
Klein Oak High School
Spring, TXSkills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Punctuality
- GPS and route planning
- Flexible schedule
- Safety protocols
- Defensive driving
- Vehicle inspection
- Safety management
- Route planning
- Driving in adverse conditions
Timeline
Bus Driver
Klein ISD
01.2016 - 02.2025
Driver
Domino's Pizza
12.1989 - Current
GED - General Studies
Klein Oak High School
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