Steven Bowers
Suamico
Summary
Accomplished business owner and former Lead Quality Inspector at QSM, skilled in CNC programming and relationship building. Successfully managed operations and improved workflow efficiency, leveraging expertise in quality control and production scheduling. Proven track record in enhancing customer satisfaction and driving business growth, with a focus on precision and timely delivery.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Business Owner
Spark Laser Rust Removal & Cleaning LLC
10.2022 - Current
- Managed daily operations of laser rust removal services, enhancing customer satisfaction through reliable service.
- Developed customer relationships through effective communication and service delivery.
- Oversaw inventory management for cleaning and rust removal supplies, ensuring availability of essential materials.
- Kept records for production, inventory, income, and expenses.
- Maintained business ownership while adapting to part-time schedule, ensuring consistent service delivery.
Lead Quality Inspector
QSM
De Pere
04.2022 - 10.2022
- Discussed business closure during interviews.
- Led quality inspections to ensure compliance with industry standards and specifications.
- Trained and mentored junior inspectors on inspection techniques and safety protocols.
- Developed and implemented inspection procedures to enhance product quality assurance.
Quality Control Inspector
Bayside Machine Corp
De Pere
02.2019 - 01.2022
- Continuously ensure quality of machined, welded, fabricated parts per customer specifications in a custom shop environment utilizing a large variety of inspection equipment both manual and automated inspection equipment.
- Created inspection reports to support compliance with quality standards.
- Isolated non-conforming parts from production line to maintain quality standards.
- Calibrate inspection equipment for continual accuracy.
- Collaborated with machinists on production floor to complete first article inspections and recommend adjustments.
- Communicate with estimators and supervisors to ensure smooth work/rework flow through the process.
- Familiarity with specialized coatings of parts including nickel, anodize, oxide.
- Managed shop scheduling while performing inspection duties.
- Properly package and ship parts to customers.
Shop Supervisor
Ace Manufacturing Industries
Green Bay
01.2018 - 01.2019
- Supervised daily shop floor operations, enhancing workflow and team coordination.
- Coordinated production schedules to meet project deadlines consistently.
- Collaborated with management to improve operational processes and efficiencies.
- Trained and mentored staff in safe operating procedures and equipment use.
- Resolved customer complaints promptly, improving customer satisfaction and loyalty.
Machinist
Robinson Metals
Green Bay
01.2015 - 01.2018
- Effectively produce high quality machined parts from blueprints to exceed customer and company expectations.
- Edit CNC programs at machine to include speeds, feeds, and ensure proper tooling for quality precision parts.
- Perform inspection checks in process prior to completion.
- Coordinated with supervisors and project coordinators to meet deadlines and ensure timely production of parts.
- Collaborated with team members to streamline department operations and enhance workflow.
- Led training for new hires to facilitate skill development and integration into the team.
Machinist
Bayside Machine Corp
De Pere
01.2014 - 01.2015
- Produced high-quality custom parts that met customer specifications.
- Performed in-process inspections to maintain quality standards.
- Communicated with management and departments to ensure on-time deliveries that exceeded customer expectations.
Machinist
Perfect Patterns
Appleton
01.2013 - 01.2014
- Produced high-quality patterns, molds, plates, and gating to ensure customer satisfaction in pattern shop.
- Communicated with owner, management, and departments to achieve timely delivery of projects.
- Operated CNC machines to fabricate precision metal components.
- Set up and calibrated machinery for accurate production runs.
- Inspected finished products for quality and adherence to specifications.
Assistant Shift Manager / Response Team Leader / DCAT Team member
Dominion Energy
Kewaunee
01.2009 - 01.2013
Operations Manager
Boston Incorporated / Ashley Home Store
Green Bay
01.2006 - 01.2009
Alternate Lead Jail Division Officer
Oconto County Sheriff's Department
Oconto
01.2001 - 01.2006
Education
Time Management -
Northeast Wisconsin Technical College
Green Bay, WI01-2013
AAS - Criminal Justice
Northeast Wisconsin Technical College
Green Bay, WI01-2001
Certificate in Machine Tool -
Northeast Wisconsin Technical College
Green Bay, WISkills
- Business Management
- Operational Strategy
- Strategic Planning
- Process Improvement
- Project Coordination
- Customer Satisfaction
- Operational Efficiency
- Performance Metrics
- Resource Allocation
- Risk Management
- Data Analysis
- Market Analysis
- Team Leadership
- Networking Development
- Excel
- Microsoft Office
- Outlook
- Scheduling
- Compliance Standards
- Operational Strategy Programming
- Machining
- Critical Thinking
Personal Information
Work Permit: Authorized to work in the US for any employer.
Certification
OSHA Laser Safety Certification
Timeline
Business Owner
Spark Laser Rust Removal & Cleaning LLC
10.2022 - Current
Lead Quality Inspector
QSM
04.2022 - 10.2022
Quality Control Inspector
Bayside Machine Corp
02.2019 - 01.2022
Shop Supervisor
Ace Manufacturing Industries
01.2018 - 01.2019
Machinist
Robinson Metals
01.2015 - 01.2018
Machinist
Bayside Machine Corp
01.2014 - 01.2015
Machinist
Perfect Patterns
01.2013 - 01.2014
Assistant Shift Manager / Response Team Leader / DCAT Team member
Dominion Energy
01.2009 - 01.2013
Operations Manager
Boston Incorporated / Ashley Home Store
01.2006 - 01.2009
Alternate Lead Jail Division Officer
Oconto County Sheriff's Department
01.2001 - 01.2006
Time Management -
Northeast Wisconsin Technical College
AAS - Criminal Justice
Northeast Wisconsin Technical College
Certificate in Machine Tool -
Northeast Wisconsin Technical College