Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of post-secondary education
15
15
years of professional experience
Work History
Courier / Customer Service
FedEx Express
Newburgh, NY
11.2017 - Current
Delivered packages efficiently across designated routes.
Operated delivery vehicles while adhering to safety regulations.
Managed shipping documentation and maintained accurate records.
Trained new couriers on company policies and delivery procedures.
Communicated with customers regarding delivery status and inquiries.
Coordinated parcel delivery using strong time management skills.
Warehouse/Retail Store Supervisor
Michael Kors
Central Valley, New York
06.2011 - 11.2017
Supervised daily operations of warehouse and store stockroom to ensure smooth functioning.
Trained and mentored team members on customer service and merchandise receiving procedures
Managed inventory levels and conducted regular stock assessments.
Delegated work to staff, setting priorities and goals.
Coached staff on strategies to enhance performance and improve customer relations.
Education
BBA - Business Administration And Management
Nova Southeastern University
Davie, FL
08.2006 - 06.2009
Transferred - Business Administration And Management
Dutchess Community College
Poughkeepsie, NY
08.2003 - 06.2006
Newburgh Free Academy
Newburgh, NY
Skills
Time management
Effective communication
Problem solving
Team leadership
Conflict resolution
Problem-solving
Attention to detail
Punctuality and reliability
Timeline
Courier / Customer Service
FedEx Express
11.2017 - Current
Warehouse/Retail Store Supervisor
Michael Kors
06.2011 - 11.2017
BBA - Business Administration And Management
Nova Southeastern University
08.2006 - 06.2009
Transferred - Business Administration And Management