Steven Clausing
Brownsburg,IN
Summary
Customer-oriented and strategic-thinking professional with several years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, implementing pricing models and turnaround management.
Overview
16
16
years of professional experience
5
5
years of post-secondary education
Work History
President
Arcwood Transport, LLC (formerly Heritage)
Indianapolis, Indiana
06.2018 - Current
- Directed strategic initiatives to enhance operational efficiency across transportation services.
- Managed budget allocations for fleet maintenance and logistics improvements.
- Oversaw compliance with industry regulations and safety standards in all operations.
- Coordinated cross-functional teams to streamline project execution and delivery timelines.
- Facilitated communication between departments to enhance collaboration and information sharing.
- Developed policies, procedures, and short-term and long-term goals for the organization.
- Collaborated with staff members to ensure operational efficiency of the organization.
- Developed and executed strategic business plan to attain assigned metrics.
- Provided leadership and guidance on budgeting decisions to maximize resources available.
- Cultivated and maintained positive working relationships with employees, executives and other stakeholders.
- Analyzed financial statements and forecasts to improve programs, performance and policies.
- Coordinated work across departments to keep teams on track with company goals.
- Resolved conflicts between staff members by listening attentively and providing constructive feedback.
- Determined performance goals and offered tactics for achieving milestones.
- Maintained effective communication channels with all stakeholders involved in the organization's activities.
- Managed and oversaw leadership team to meet established KPIs and achieve objectives and key results.
- Initiated projects aimed at improving customer service standards across departments.
- Directed company-wide budgeting, financial planning, and analysis processes.
- Represented the company in industry events, conferences, and public engagements.
- Ensured operational excellence across all departments to meet and exceed customer expectations.
- Guided senior management team in setting and achieving organizational goals.
- Enhanced employee engagement and productivity through leadership development programs.
- Promoted a customer-centric approach to drive satisfaction and loyalty.
- Oversaw development and implementation of corporate policies and procedures.
- Ensured compliance with regulatory requirements and ethical standards.
- Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
- Optimized supply chain to reduce materials costs and improve distribution.
- Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
- Fostered collaboration and development of new practices by business leaders.
- Led strategic planning and execution to enhance profitability and company growth.
- Developed partnerships with vendors to optimize supply chain management processes.
- Implemented training programs for employees to boost service quality and productivity.
- Oversaw daily administrative tasks such as payroll processing, accounts payable and receivable management.
- Managed personnel issues including recruitment, hiring, training, performance evaluation, and termination.
- Reviewed reports submitted by department heads to assess progress towards meeting objectives.
- Analyzed data from surveys to identify areas for improvement in organizational operations.
- Oversaw corrective action plans to remedy structural, organizational and departmental issues.
Corporate Safety Manager
Heritage Environmental Services LLC
Indianapolis, IN
08.2015 - 05.2018
- Developed safety training programs for employees across various operational sites.
- Conducted regular safety audits to identify hazards and ensure compliance standards.
- Collaborated with management to implement safety policies and procedures effectively.
- Led incident investigation teams to analyze root causes and recommend corrective actions.
- Facilitated safety meetings to enhance communication and awareness among staff members.
- Monitored regulatory changes to adapt company practices and maintain compliance.
- Provided guidance on personal protective equipment usage to enhance employee safety.
- Developed and implemented comprehensive safety policies and procedures to ensure compliance with all applicable regulations.
- Created awareness campaigns about workplace hazards through use of posters, videos or other methods.
- Managed OSHA recordkeeping requirements including preparation of required forms such as 300 Logs and 301 Incident Reports.
- Established systems for reporting unsafe work practices or conditions within the company.
- Provided guidance on personal protective equipment selection, usage and maintenance.
- Maintained records of injuries, illnesses, near-misses, property damage, hazardous materials spills and other incidents related to occupational health and safety programs.
- Tracked progress of corrective actions taken following identified hazards or violations of safety regulations.
- Investigated accidents and incidents in order to determine root causes and develop corrective action plans.
- Assisted with developing job hazard assessments as part of the organization's overall risk management plan.
- Provided technical advice on health, safety, environmental protection and security issues.
- Coordinated with management teams to ensure all employees were aware of safety protocols.
- Responded quickly when notified of an injury or illness occurring in the workplace.
- Reviewed incident reports and provided guidance on how to prevent similar occurrences in the future.
- Conducted regular safety audits, inspections and training sessions to identify potential hazards in the workplace.
- Investigated accidents to identify causes and prevent future incidences.
- Inspected company buildings and job sites to identify possible hazardous conditions and immediately remedied these issues with corrective actions.
- Orchestrated and led meetings to convey essential safety-related information, address occupational safety inquiries, issues, or concerns and promote continuity of training initiatives.
- Conducted audits at industrial sites and participated in hazardous waste site investigations.
- Minimized injuries and hazards in regards to personnel with creation of robust safety programs, policies and procedures.
- Spearheaded safety meetings with key members of organization to ascertain methods to improve overall safety for employees.
- Analyzed data to identify trends in injuries, illnesses or accidents.
- Built positive working relationships with other department managers through effective communication.
- Maintained detailed database of compliance data, activities and actions taken.
- Completed quarterly and yearly audits.
- Supported strategic development and objective setting by analyzing audit outcomes and generating actionable recommendations.
- Created emergency response plans for potential hazardous situations.
- Participated in emergency drills designed to test readiness for responding to a variety of emergency scenarios.
Safety & Quality Manager
Brenntag North America, Inc.
Reading, Pennsylvania
06.2010 - 07.2015
- Developed and implemented quality assurance policies and procedures.
- Conducted regular audits to ensure compliance with industry standards.
- Trained staff on quality management systems and best practices.
- Collaborated with cross-functional teams to resolve quality issues.
- Analyzed data to identify trends and areas for improvement.
- Led root cause analysis for non-conformance incidents.
- Maintained documentation for quality control processes and protocols.
- Facilitated continuous improvement initiatives throughout the organization.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Trained and developed employees in effort to contribute to overall professional growth.
- Spearheaded creation and implementation of work instructions and procedures.
- Managed internal audit program, identifying non-conformances and leading corrective action plans.
- Represented the company in external audits, demonstrating the effectiveness of the quality management system.
- Ensured compliance with environmental, health, and safety regulations, minimizing risks and promoting a safe workplace.
- Analyzed quality data and metrics to identify trends, drive improvements, and support decision-making processes.
- Provided technical guidance on quality control activities to support efficient operations.
Education
Certificate Of Completion - High Performance Leadership
University of Chicago Booth School of Business
11.2017 - 11.2017
Bachelor of Arts - Biological Sciences
University of Wisconsin, Milwaukee
Milwaukee, WI 08.1998 - 05.2003
Skills
- Strategic planning
- Budget management
- Regulatory compliance
- Policy development
- Cross-functional collaboration
- Effective communication
- Organizational restructuring
- Staff management
- Executive performance management
- Employee relations
- Decision-making
- Process improvement
- Financial planning
- Budgeting and cost control
- Project management
- Team leadership
- Company representation
- Operations management
- Crisis management
- Creating and delivering presentations
- Strategic visioning
- Tactical implementation
- Profitability optimization
- Team motivation
- Leadership team building
Accomplishments
- Top Performer Award - Fiscal year EBITDA performance to budget - 3 time recipient.
Affiliations
- Member - Indiana Motor Trucking Association
References
References available upon request.
Timeline
President
Arcwood Transport, LLC (formerly Heritage)
06.2018 - Current
Certificate Of Completion - High Performance Leadership
University of Chicago Booth School of Business
11.2017 - 11.2017
Corporate Safety Manager
Heritage Environmental Services LLC
08.2015 - 05.2018
Safety & Quality Manager
Brenntag North America, Inc.
06.2010 - 07.2015
Bachelor of Arts - Biological Sciences
University of Wisconsin, Milwaukee
08.1998 - 05.2003