Steven Cosme
Phoenix,AZ
Summary
Dynamic Supervisor with a focus on team leadership and performance enhancement. Skilled in coaching staff and identifying process improvements, resulting in increased productivity and team morale.
Overview
2027
2027
years of professional experience
Work History
Grill Cook
Chipotle
Phoenix, Arizona
03.2026 - Current
- Ensured accurate and timely fulfillment of orders, contributing to operational efficiency and customer satisfaction.
- Maintained cleanliness and organization of line workstations.
- Engaged with customers to clarify orders and accommodate special requests, enhancing overall dining experience.
- Addressed guest inquiries and complaints swiftly and courteously, fostering positive customer relationships.
Supervisor
Starbucks
Phoenix, Arizona
08.2024 - Current
- Conducted employee performance reviews and coached staff to enhance skills and performance.
- Delegated tasks to staff, prioritizing objectives to align with team goals.
- Cultivated a motivating work environment, significantly boosting team morale.
- Identified process improvement opportunities that resulted in cost savings and enhanced productivity.
- Managed budgeting and financial processes to support effective unit operations.
Sales Associate
Iconic Solutions
Phoenix, Arizona
06.2022 - 07.2023
- Developed key customer relationships to increase sales.
- Engaged with customers through effective communication to build relationships.
- Assisted customers in selecting appropriate products or services for their needs.
- Educated customers about products and services offered by the company.
- Resolved customer inquiries and complaints to ensure satisfaction.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Military Officer
Air Force
Phoenix, AZ
- Coordinated execution of support missions to enhance operational effectiveness for deployed forces and individuals.
- Provided operational oversight of personnel, equipment, and resources.
- Monitored project progress to ensure timely completion and alignment with operational goals.
- Evaluated effectiveness of current systems used by the unit.
- Managed budgeting and financial processes to support efficient unit operations.
Education
High School Diploma -
Malcom X Shabazz
Newark, NJ06-2015
Skills
- Culinary techniques
- Order fulfillment
- Attention to detail
- Time management
- Customer relationship management
- Team leadership
- Team collaboration
- Communication effectiveness
- Adaptability to change
Timeline
Grill Cook
Chipotle
03.2026 - Current
Supervisor
Starbucks
08.2024 - Current
Sales Associate
Iconic Solutions
06.2022 - 07.2023
Military Officer
Air Force
High School Diploma -
Malcom X Shabazz