Steven Criollo
New York,NY
Overview
2
2
years of professional experience
Work History
Bilingual Administrator
NYC Health & Hospitals - DocGo
Brooklyn, NY
03.2024 - 03.2025
- Salesforce usage to guide guests through processes unique to their individual needs at short notice, such as, but not limited to, flight bookings and ID creation.
- Handled exit planning paperwork, served as a 'next step' once discharged, guided, and knocked out language barriers.
- Housekeeping in collaboration with supervising staff and the upper management team.
- Implemented office procedures to streamline administrative tasks within the department
Stock/Sales Associate
The UPS Store
New York, NY
09.2023 - 03.2024
- Secured cargo valued at thousands of dollars is added almost daily.
- Certified package handler and packer.
- Conducted complaint management through our online computer system.
- Ensured proper sorting of incoming mail, and traveled to obtain mail via auction houses within the city.
Intern
The Research Foundation of CUNY
New York, NY
02.2023 - 06.2023
- Organized client meetings to provide project updates.
- Conducted research to identify target audiences and develop strategies to reach them.
- Collaborated with the design team(s) to create visually appealing graphics for posts.
- Performed data entry tasks as needed.
Education
Associate of Occupational Studies - Aviation Maintenance
Vaughn College of Aeronautics And Technology
New York, NY08-2026
Skills
- Process optimization
- Package routing
- Recordkeeping and bookkeeping
- Labor relations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Bilingual Administrator
NYC Health & Hospitals - DocGo
03.2024 - 03.2025
Stock/Sales Associate
The UPS Store
09.2023 - 03.2024
Intern
The Research Foundation of CUNY
02.2023 - 06.2023
Associate of Occupational Studies - Aviation Maintenance
Vaughn College of Aeronautics And Technology
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