Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steven Cronin

New Milford ,CT

Summary

Dynamic manager with a proven track record at White Horse Pub, excelling in team leadership and communication. Skilled in time management and performance management, driving productivity and engagement among staff while maintaining a safe and organized environment.

Overview

2020
2020
years of professional experience

Work History

Server

Italia Mia Restaurant
New Milford, CT
2024 - 2025

Trainer

Connecticut Sports Arena
New Milford, CT
2024 - 2025
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Catering Server

Eileen Smith Events
Bridgewater, CT
04.2017 - 10.2019
  • Assisted in event setup and teardown, ensuring a smooth transition between functions.
  • Provided friendly, courteous service to create memorable moments for guests.
  • Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
  • Enhanced guest experience by providing exceptional service during catered events.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Manager

White Horse Pub
Washington, CT
2012 - 2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Warehouse Worker

PediFix
Brewster, NY
2012 - 2015
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Education

New Milford High School
New Milford, CT
06.2011

Skills

  • Time management
  • Team leadership
  • Customer service
  • Verbal and written communication
  • Task delegation
  • Cross-functional teamwork
  • Performance management
  • Staff development
  • Sales techniques

Timeline

Catering Server

Eileen Smith Events
04.2017 - 10.2019

Server

Italia Mia Restaurant
2024 - 2025

Trainer

Connecticut Sports Arena
2024 - 2025

Manager

White Horse Pub
2012 - 2024

Warehouse Worker

PediFix
2012 - 2015

New Milford High School
Steven Cronin