Steven Currey
Long Beach ,CA
Summary
Experienced representative with a strong focus on effective written and verbal communication. Skilled in active listening and problem-solving. Committed to enhancing customer experiences through service-oriented behaviors. Recognizes the importance of understanding customer desires and providing tailored solutions to foster loyalty.
Overview
26
26
years of professional experience
Work History
Sales
Audio City USA
01.2023 - 01.2024
- Handled approximately 75 incoming retail sales calls, handle customer service questions and issues, and handle orders processed via website, eBay, Amazon
- Boosted sales revenue by implementing effective sales strategies and fostering strong customer relationships.
Sales
TSW/Wheel Pros
01.2018 - 01.2023
- Call on and service accounts, increase sales on existing accounts, locate and review new accounts
- Employed closing sales techniques, upselling and customer loyalty incentives to boost sales.
- Achieved sales targets consistently by applying effective sales strategies and techniques.
Sales
Vertini Wheels Inc.
01.2009 - 01.2018
- Call on and service U.S. customer base, develop account strategies to increase sales, locate and review new accounts
- Created sales reports for management staff, using data from reports to create sales forecasts.
- Collaborated with fellow sales clerks to achieve monthly sales targets collectively.
Sales
Axis Wheels Inc.
01.1998 - 01.2009
- Call on and service existing customer base, test fit wheels onto new vehicles, search and service new accounts
- Trained and developed sales team members for improved customer service and sales performance.
- Increased regional sales by developing and implementing strategic sales plans tailored to local markets.
Education
Diploma -
Los Alamitos High School
Los Alamitos, CASkills
- Outbound Sales
- Follow-up skills
- Product Sales
- Customer Relations
- Problem Resolution
- Client Relations
- Customer Service
- Written and oral communication
Timeline
Sales
Audio City USA
01.2023 - 01.2024
Sales
TSW/Wheel Pros
01.2018 - 01.2023
Sales
Vertini Wheels Inc.
01.2009 - 01.2018
Sales
Axis Wheels Inc.
01.1998 - 01.2009
Diploma -
Los Alamitos High School
Similar Profiles
CLAIRE KUMROWCLAIRE KUMROW
Client Service Agent at B2 Audio USAClient Service Agent at B2 Audio USA
Purva SethiPurva Sethi
Postdoctoral Researcher at Kansas City University, Kansas City, MO, USAPostdoctoral Researcher at Kansas City University, Kansas City, MO, USA
Deanna WatsonDeanna Watson
Director at Kid City USADirector at Kid City USA